I joined PL with high expectations and zero research. A friend recommended the place and I was looking for a change of pace. That was my biggest mistake and I wish I had a chance to do-over.
I should have noticed the red flags from the very beginning. Many of us were gaslighted into thinking we deserved less money than what we asked for. If you join with the hopes of a chance to work on a variety of clients, don't get your hopes up. You'll have to forgo all creativity and regurgitate technical faff for clients who have no boundaries or respect for timelines - and management that is all too happy to oblige them. Now, I understand that not all work is meant to be creative, but creativity didn't rank high on the agency's priorities. What mattered was the number of creatives that were sent out and the number of hours you clock in on your timesheet (because that's the metric they used to bill clients).
This "agency" put more time and effort into rethinking their work pipeline than they did for ensuring a better work environment. And it's a recurring thing - every other month, the CEO comes up with some cockamamie idea to "enhance" the workflow, forcing everyone to unlearn and learn the process again. Giving your staff vada pav and bhel puri once a week, while appreciated, is not all it takes to relieve the stress that comes with the workload. We get no medical coverage when it's standard practice in the industry. Our PF doesn't get credited until 3 months of joining, which I'm pretty sure is supposed to be paid since the first month. The CEO herself knows no boundaries, sometimes outright abusing her juniors publicly. The other senior staff is quick to take her side and excuse it as "stress" and reiterate how "kind and nice" she actually is. But that's just not done. It only took the slightest of slip-ups (didn't have to be work-related, could be a comment you made that she didn't like or disagreed with) for her to rain down holy hell upon you. And her cronies would just stand by and smirk (looking at you, Strategy Dept.)
I could go on and on. My tenure at Pink Lemonade has been a horror show and the CEO was its director. If you're looking to find out what an agency *shouldn't* be like, join these guys for a firsthand experience. If that's not your kinda lemonade, read the reviews here. They're all true, and the positive ones you see here are either fake or forced (they literally asked us to post a positive review a few months into the job). And if you go through the reviews, you'll also see the HR department attack any negative comment someone makes. Pink Lemonade taught me a lot about how a senior should not treat their subordinates and how some colleagues can either lift you up or pull you down. The few good people that came into my life because of this place, I'm thankful for. The rest can go fill in their timesheets for all eternity.