Pion Reviews

3.0

44% would recommend to a friend

(155 total reviews)
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Michael Eder

45% approve of CEO

36% positive business outlook

Pion has an employee rating of 3.0 out of 5 stars, based on 155 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pion employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

155 reviews
1.0
15 Apr 2025
Recommend
CEO approval
Business outlook

Pros

I am unable to find one

Cons

Pion made me suicidal. Working at Pion was one of the most damaging experiences of my professional life. I have gone back and forth on whether to write this, because remembering what it felt like to work there is genuinely upsetting, but I feel it is important to share the truth for the sake of others who may be considering joining. Let us start with the ethics, or rather, the total lack of them. Pion employs a team based in the Philippines who are paid less than £300 a month for full time roles that are identical to those of their UK counterparts. Meanwhile, UK employees earn five times that amount for the same work. This is not a secret internally. It is just quietly ignored. The company masks this exploitation with empty talk about fairness, global collaboration, and being a values driven business, but when you scratch the surface, it is clear that profit comes first no matter the human cost. On top of that, there is absolutely no diversity in leadership. Not one person of colour in a managerial role, yet there are constant LinkedIn posts and internal comms about how inclusive and progressive the company is. It is performative at best. Token gestures instead of real change. What made everything worse was the day to day culture. Toxic does not even begin to describe it. Management often acted like a mean girls clique, exclusive, two faced, and emotionally immature. If you were not part of the in crowd, you were out. Completely. I witnessed countless instances of managers gossiping about team members, being passive aggressive in meetings, and treating people with thinly veiled disdain. Feedback was rarely constructive. Instead, it felt like you were being punished for existing outside the clique. I was constantly contacted outside of working hours, with no respect for personal boundaries. The expectation was to be always on, late at night, weekends, holidays, it did not matter. I dreaded checking my phone. The anxiety became unbearable. I remember crying during my lunch breaks and after work, just trying to hold it together. At one point, I felt so low that I genuinely questioned whether I could keep going. That level of emotional and mental exhaustion should never be part of any job. Job security was nonexistent. People were let go regularly and without warning. One day someone would be in a team meeting, and the next they would just be gone. No explanation, no update. Every meeting started to feel like it could be your last. You were expected to keep smiling while walking on eggshells. To make matters worse, the company has been steadily stripping away its benefits. They reduced the pension contribution, took away small but meaningful perks, and reversed their remote first policy, forcing staff into a hybrid setup with barely any consideration for how disruptive and demotivating that is. For a company that once prided itself on being flexible and modern, it felt like a complete backslide. People built their lives around being remote, and suddenly we were being told to adjust with no real choice. All of this, wrapped up in glossy branding and fake positivity, made it feel even more isolating. You start to wonder if it is just you, if maybe you are the problem, but you are not. This environment chips away at your confidence and your self worth until you no longer recognise yourself. If you are thinking of applying, I urge you to protect your peace. No job is worth your mental health, your stability, or your self respect. And if you are reading this as someone still working there, feeling stuck or broken, please know you are not alone, and you deserve so much better.

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Pion Response
10mo
Thank you for sharing your experience. We’re truly sorry to hear that your time at Pion affected your mental health so deeply. Mental health is incredibly important, and hearing that someone has struggled in this way is very concerning. We want to reassure everyone that we take mental wellbeing seriously and provide a range of support including our Employee Assistance Programme, time off for sickness, mental health first aiders, and managers and people partners who strive to support anyone who raises concerns. Regarding our team in the Philippines, we employ colleagues there and ensure they are paid fairly according to the local job market and regulations. Outsourcing is common practice across many industries, and we remain committed to fairness and respect for all our global teams. We are focused on fostering an inclusive workplace. While we’re sorry you felt the culture was cliquey, we take this feedback seriously and will continue working to create a more welcoming and supportive environment. We encourage everyone to set healthy boundaries around work communications, including using Slack features to mute or turn off notifications outside working hours to support a better work-life balance. Finally, we’ve made a number of changes recently aimed at securing the company’s long-term future and stability, which we believe will benefit all employees and clients for years to come. Thank you again for your honest feedback. We hear you clearly and will take it seriously as we continue to improve. Pion.
1.0
17 Apr 2025

Disorganised, dishonest and depressing.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no longer any pros for working at Student Beans/Pion.

Cons

All of these issues are not in any particular order. Some of them had bigger initial effects than others, but all ultimately meant my time at Student Beans was not one I'm particularly fond of. Their recruitment process is heavily flawed. Whilst I worked with some talented and hard-working people, they employed many people where it became clear that they lacked significant experience in the role they were working and that thorough background checks of experience were severely lacking. Being more skilled and knowledgeable than most of the management that I was working with, meant that top-down decisions didn't make sense. We weren't brought into conversations early enough but still expected to magically fix the problems from their terrible ideas, and to no surprise from any of us, they were never happy. No budgets for anything. Constantly thrown into situations that did not fit my job title and weren't relevant to the role I was in. Being told our jobs were at risk by management regularly if we didn't get performance up, constantly being told our ideas weren't good enough to the point that the majority of the team I was working with were thinking of leaving. (our best performance always came from the ground up) The ideas that were forced upon us, were not relevant to our target audience of students so never worked. Very much told that we need to constantly be selling to students, even during a cost of living crisis when the research that was being done showed students were wanting discounts for food rather than shopping brands. Upper management was happy to work with brands that have terrible reputations despite warnings from staff, and only when we gave pushback was it given to other parts of the business. Ethical standards were not upheld at all. The company presents itself as progressive but it really isn't. They do not care about students; their target audience, or staff's well-being, as many of the others have stated, it was a regular occurrence to find out someone had been made redundant through LinkedIn rather than through proper channels. Projects were forced through in ridiculous time scales that aren't humanly possible, think Christmas campaigns being dealt with in a matter of weeks before. Most companies start working on these things MONTHS in advance, not weeks. No diversity in upper management roles, very weak values that aren't upheld. No training given to junior members of staff, so there were many situations where mid-weight or senior members of the team had to cover for them. Senior management forgot my existence on several occasions and gave credit for my work to others. I didn't realise quite how depressed I was until I left Pion - Formerly Student Beans. Working here has meant that I am now on a back foot with applying for jobs and I have received more interest in my CV since taking on freelance work than I ever did with just the Student Beans credentials alone. So take from that what you will. I advise that you read some of the other reviews because they talk about some important issues.

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Pion Response
10mo
Thank you for sharing your thoughts. We do provide comprehensive training for all new starters to help them settle in and succeed from day one. We believe that regular feedback and praise should be a natural part of everyday work and conversations, including one to ones, so people feel supported and recognised for their efforts. Wellbeing is a top priority for us. That’s why we offer a broad range of support including an Employee Assistance Programme, a wellness allowance, flexible working hours, mental health first aiders, and access to wellbeing resources and workshops throughout the year. We’re committed to continuously improving how we support our people’s mental and physical health. We recognise that sometimes we need to react quickly to changing circumstances, while at other times, being proactive is key. Striking that balance is a challenge, but it’s something we work hard to get right. We genuinely appreciate the feedback and take it seriously as we strive to make Pion a better place to work for everyone. Pion.
1.0
22 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Despite the recent benefit cuts (no more unlimited holiday, flexi friday, generally the work life balance is pretty good. Some projects can be pretty interesting and generally the people on the ground are switched on, dedicated and want to do a good job.

Cons

Like many other recent reviews, my experiences are very similar. Its so hard to identify root causes of any of the issues raised before but if I had to settle on one its that growth of the company, whilst not disastrous is not where anyone would want it to be. The problem lies in the fact that the strategy Pion have had for the past 3-4 years has not been effective nor clearly communicated. Invariably, the feeling we get is that someone in the leadership team has read a book or article and that then becomes the strategy or the terminology that becomes flavour of the month. This then defines the products, projects and other initiatives everyone works on. For the size of the company I have never seen such a top-down approach that doesn't factor in team level feedback or ideas. It feels like they know it all and do not really care what the staff feel about company direction. What this ultimately results in is all the problems every other review has cited as pain that everyone feels : Flip-flopping between projects or moving on to new things before product-market fit has been realised, no clear measures of success and measuring outputs rather that real outcomes, the sales team feeling pain of high-pressured targets, rude leadership who bully staff in the office (just to name a few off the top of my head), and of course the latest redundancies to product management and engineering. These have ultimately happened because of the original issue I have mentioned, poor direction and decision-making. Leadership have not taken the fall at all for the predicament the company has found itself in and as result it's left people who have survived feeling very unloved, demotivated and looking to leave. The attitude of leadership is that they feel they know it all and some have even told me "this is how we built the business up until this point and this is how we will continue to grow", which doesn't really sound compelling to me. If you're into personal development I could not recommend a worse company to work for. The budgets are non-existent and they will not consider the balance of a team and work out if anyone is likely to hit a ceiling soon based on the role you and others are in, again this is a classic example of lack of strategy and poor foresight that will hurt them in the medium-long term. The fundamental reason you're seeing so many low star reviews right now is the pain everyone is feeling from leadership who can't come up with a compelling strategy with ambitious, measure-able goals. The company will sadly continue to drift unless they change direction. It's sad that they will lose a lot of great people from across multiple disciplines.

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Pion Response
10mo
Thanks for taking the time to share such detailed feedback. It’s good to hear that you value the work life balance here, with flexible hours and 30 days holiday (not including bank holidays), which we believe is still a generous package. We also appreciate you recognising the dedication and talent of many people across the business – they really are what makes Pion what it is. We know there has been frustration around strategy and leadership communication. Recently we held an in-person company wide kick off to clearly share our strategy and get everyone aligned on the direction we’re heading. In response to feedback like this, our CEO introduced regular open office hours so anyone can ask questions directly and have their voice heard. He is very invested in hearing people’s views, thoughts, and concerns. We know growth and change bring challenges and we are working hard to make sure our strategy is clear, measurable and more inclusive of team input. Your feedback helps us on that journey and we appreciate it. Pion.
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Glassdoor has 175 Pion reviews submitted anonymously by Pion employees. Read employee reviews and ratings on Glassdoor to decide if Pion is right for you.