Pivot Design Chicago reviews

3.9

76% would recommend to a friend

(19 total reviews)

Liz Kanter

100% approve of CEO

74% positive business outlook

Employees in Chicago IL have given Pivot Design a rating of 3.9 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most employees have a good working experience in Chicago IL. The Pivot Design employee rating in Chicago IL is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

19 reviews
2.0
30 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Great management and one-on-ones to track progress.

Cons

Not great work life balance.

avatar
Pivot Design Response
3y
Thank you for taking the time to write a review for Pivot. We are happy to hear that you had a great experience with management and that you found your one-on-one meetings to be helpful. We wish you had experienced a better work-life balance while employed here, and are sorry that we didn’t get the opportunity to help coach you through that. We understand that for entry-level employees the pace of agency life can be a struggle to adapt to initially, but we love to assist in finding efficiencies and help our team members prioritize. We wish you the best in your future endeavors and encourage you to reach out directly to us to provide any additional feedback you may want to share.
5.0
17 Jun 2022
Recommend
CEO approval
Business outlook

Pros

I have worked at several agencies and Pivot truly sets the bar for talented colleagues. Across all departments, the caliber of the employees is top notch. And not only are they smart, they are kind, caring and collaborative. The Executive Leadership team is also truly dedicated to retaining said talent so there is a focus on competitive benefits, salary and fostering a sense of community and fun. Beyond that, the ELT not only listens, but acts. They solicit feedback and proactively implement that feedback to consistently improve the agency. We recently implemented new agency work flow protocols in direct response to employee feedback. In addition to a talented internal team, Pivot is focused on wellness oriented clients who HELP the world be a better place. If you work at Pivot, you can rest assured that the work you contribute to is important and meaningful. And let’s be honest, agency life can be hard and it is certainly not for everyone. Deadlines and pressure are unavoidable in this line of work. However, the overall work/life balance is VERY fair and if you need help, help will be provided. There is also a very fair mentality in regards to life requirements outside of work. If you need to drop your kid at school or go to the dentist, as long as your work is handled and you have alerted your team, it is not a problem whatsoever.

Cons

Agency life can be unpredictable. If you are not someone who thrives in a fast paced environment and can easily change gears, this is not the right fit.

1.0
13 Jun 2022

Overworked

Recommend
CEO approval
Business outlook

Pros

They do have great benefits and 401K plan.

Cons

Employee's were extremely overworked with very very little time to complete projects. Quick turnaround projects is very real however there is such a thing as not having enough time to complete a project at a level of quality it needs. I was once asked why I could not complete a project on-time and my answer was that I was working on 5 other client projects all having the same deadline that week, I was told that I would need to work more hours after work which became a weekly issue every week. I gave the company feedback saying we needed to hire more designers to help support the workload; their solution was to hire more account and project managers. I once asked a project manager how her workload was, her response was that it was so light that most days she spent it on her couch watching television and if she even thought about a project that she would count it on her timesheet to complete her 8 hour workday. Not only the designers were spread extremely thin, writers too were overly worked. I frequently would have to wait until a day before an internal review (even hours before a meeting) to receive copy updates in order to make design updates. I let my manager know about that issue frequently and her response was to just bug them until they gave me the copy I needed. We were working remotely at the time and there were no activities for co-workers to stay connected in any way; in fact me and my co-workers created virtual events in order for us to stay connected. I also brought this issue up to management and it was never addressed. They do have a bookclub however HR heavily regulates the books that are selected. All of the books spoke to how to be more productive and work harder in the office. I felt like my voice was never heard, my design skills were not utilized to their best ability, and I was used as a cog in a machine quite literally. I believe I was let go because I began to voice my opinions louder to others. Honestly though, being let-go was the best thing to have happened to me because a massive weight was released from my shoulders and I found a studio that very much appreciates me.

avatar
Pivot Design Response
3y
We appreciate your candid feedback and wish we had been able to address it directly while you were here. Project timelines and employee workloads are two things we continually try to balance as an agency. We’re always open to team suggestions and solutions, and, based on employee feedback, we have invested in additional staff, software, and a new agency structure to support our creatives so they have time to focus on their craft. There is no doubt that COVID has made it challenging to create staff connections while giving everyone the freedom to engage at their own comfort level. Over the last two years, Pivot has hosted many virtual and in-person activities and events to build team camaraderie and relationships—something we’ve always been passionate about. We empower employee-led Task Forces to organize many of these gatherings. We’re happy to hear that you’ve found a good fit at your new studio and wish you well.
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Glassdoor has 32 Pivot Design reviews submitted anonymously by Pivot Design employees. Read employee reviews and ratings on Glassdoor to decide if Pivot Design is right for you.