QVC Reviews

Updated 13 Jan 2021

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3.4
53%
Recommend to a Friend
72%
Approve of CEO
QVC President and CEO Mike George
Mike George
497 Ratings
Pros
Cons
  • "Employees frequently staying up late to submit midnight reports to upper management(in 25 reviews)

  • "Point system unfair and unrealistic(in 22 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Reporting, challenging and Goal focused"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inventory Planning Analyst 

    I worked at QVC full-time

    Pros

    Highly skilled at sensitive data and customising reports to meet needs

    Cons

    New management Organisation wasn’t always well organised Communication was up and down

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  2. "Nice place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Communications 
    Recommends
    Neutral Outlook

    I worked at QVC full-time

    Pros

    Friendly team Nice work environment Good work/life balance

    Cons

    Old legacy systems Lack of investment in new tech Reliance on old formulas


  3. "Customer service"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Liverpool, England

    I worked at QVC part-time for more than a year

    Pros

    Good pay with flexible hours and 25% staff discount.

    Cons

    Demanding role constantly on calls. Pressure to lower AHT

  4. "Good"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Liverpool, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at QVC full-time for more than a year

    Pros

    Friendly staff and relaxed approach

    Cons

    They will not change your work pattern or compromise on it

  5. "Terribler"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Orderline Representative in Liverpool, England

    I worked at QVC full-time for more than 3 years

    Pros

    Good sick pay, with 20 days

    Cons

    Terrible management, no support or training

  6. "Great Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Coordinator in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at QVC full-time for less than a year

    Pros

    Great benefits, team members, Facilities & Equipment

    Cons

    Career Progression & Flexible Working

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  7. "Ok"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Buyer in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at QVC full-time for more than a year

    Pros

    Nice team Good work life balance

    Cons

    Backwards No direction No support No clear progression

  8. Helpful (1)

    "Great culture but low pay and no career progression whatsoever"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst 

    I worked at QVC full-time for more than a year

    Pros

    Great people, fun environment. You can learn a lot during the first year of working there.

    Cons

    Old technology, no career prospects, low pay, management only cares about EBITDA and rarely invests in people. So in essence good for starting your career but no point in sticking around.

  9. "qvc as a workplace - advantages and disadvantages"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Qvc Work in Liverpool, England
    Doesn't Recommend
    Negative Outlook

    I worked at QVC part-time for less than a year

    Pros

    free products sometimes from the store.

    Cons

    short breaks, a lot of micro managing

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  10. Helpful (2)

    "Very much 'if your face fits' kind of place"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Production Department in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at QVC full-time for more than 3 years

    Pros

    * Location can be attractive to many * Facilities in general - the building is part of a relatively new business park, so there's lots of open space, light and greenery * Work-life balance - I think it varies from department to department and person to person, but I've not found the need to take work home and prefer working shifts to 9-5 personally * If your face fits there is opportunities to progress or learn about other roles (though, more often sideways) * Production department has a lot of talented and hard-working people * Meet a lot of people, the general daily vibe is friendly and days can be fun

    Cons

    * Very corporate; lots of middle-management, takes ages for anything to happen. Some of the higher ups have been with the company since early days and are now in high-paid roles without actually having to do much, so they will never leave. And until then, the antiquated slightly nepotistic culture won't either. * Very cliquey; between departments, but also within departments * A lot of blame culture while very little accountability * Unfair job distribution * Impossible targets and in general incredible stinginess with money, whether that's talking about salaries (any excuse to not give you a raise), upgrading equipment, having to pay P&P while ordering from the company, (non-existent) social events etc. * If your face doesn't fit, you will be held to different set of rules and have no chance for progression * Systems are incredibly out-dated and often QVC-specific software that takes ages to learn, but isn't transferable * 'Fix a bleed with a band-aid' mentality

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