Quality Inn & Suites Reviews | Glassdoor.co.uk

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Quality Inn & Suites Reviews

Updated 14 February 2017
162 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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3 Ratings

162 Employee Reviews

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Pros
  • I like to meet new people and love the hospitality aspect and idea of working in a hotel environment (in 6 reviews)

  • Experience with customer service (in 7 reviews)

Cons
  • no vacation pay and no benefits (in 15 reviews)

  • lots of down time, expect you to work overnight with no shift differential, very low pay, abusive guests (in 12 reviews)

More Pros and Cons

  1. "Hate it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Quality Inn & Suites part-time

    Pros

    Fellow colleagues are nice and easy to get along with.

    Cons

    Low pay, unpredictable hours, poor organisation on their part.


  2. "Unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Little Rock, AR (US)
    Former Employee - Front Desk Agent in Little Rock, AR (US)
    Recommends
    Positive Outlook

    I worked at Quality Inn & Suites full-time (More than 3 years)

    Pros

    Nice people and Good schedule

    Cons

    Unorganized...nobody uses log book and it makes it difficult for the person beginning their shift. Nobody was on the same page

    Advice to Management

    Hire people who can speak English and communicate with the guests


  3. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Positive Outlook

    I worked at Quality Inn & Suites full-time (More than 3 years)

    Pros

    Flexible hours, never boring. Allows you to learn the aspects of many departments.

    Cons

    Dealing with employees who do not always want to work. Always on call.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Housekeeping"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Quality Inn & Suites part-time

    Pros

    Great job when in season

    Cons

    Little to no hours in the late fall and winter months.

    Advice to Management

    Get a manager. Nobody really runs the hotel. Owner lives in Chicago and never cmes around.


  6. "Director of Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Sales in Somerset, PA (US)
    Former Employee - Director of Sales in Somerset, PA (US)
    Doesn't Recommend
    Negative Outlook

    I worked at Quality Inn & Suites full-time (Less than a year)

    Pros

    Choice Hotel training online was a plus.

    Cons

    Owners of this Quality Inn paid horribly, very disrespectful and cheap.

    Advice to Management

    To keep good workers- pay a better salary!


  7. "Quality Suites"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Wichita, KS (US)
    Current Employee - General Manager in Wichita, KS (US)
    Recommends
    Positive Outlook

    I have been working at Quality Inn & Suites full-time (Less than a year)

    Pros

    Great Staff and new Renovations

    Cons

    Construction, okay pay, lots of hours

    Advice to Management

    ???


  8. "Front desk agent"

    Star Star Star Star Star
    Former Employee - North Carolina in Goldsboro, NC (US)
    Former Employee - North Carolina in Goldsboro, NC (US)
    Doesn't Recommend

    I worked at Quality Inn & Suites full-time (More than 3 years)

    Pros

    Easy, minimal computer skills, work with public

    Cons

    No benefits, wants you to dedicate your life, constantly on call so managers can have weekends off

    Advice to Management

    Hire dependable people, increase pay rate, boost morale


  9. "General Manager"

    Star Star Star Star Star
    Former Employee - General Manager in Lilburn, GA (US)
    Former Employee - General Manager in Lilburn, GA (US)

    I worked at Quality Inn & Suites full-time (More than 3 years)

    Pros

    Everyday a different challenge, great team, well rounded co-workers

    Cons

    troubles in recruitment, division of labor,


  10. "Very good place to be employed"

    Star Star Star Star Star
    Former Employee - Housekeeper in Moss Point, MS (US)
    Former Employee - Housekeeper in Moss Point, MS (US)

    I worked at Quality Inn & Suites full-time (Less than a year)

    Pros

    You can adjust your work schedule when needed

    Cons

    You are constantly busy with little breaks


  11. "Night Auditor/Guest Service Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Friendly staff, easy work, good management

    Cons

    Time can drag if you don't bring something to do

    Advice to Management

    N/A



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