REDHILL Reviews

2.1

10% would recommend to a friend

(87 total reviews)

Jacob Puthenparambil

18% approve of CEO

10% positive business outlook

REDHILL has an employee rating of 2.1 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have an average working experience there. The REDHILL employee rating is 44% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

87 reviews
1.0
4 Jul 2020
Recommend
CEO approval
Business outlook

Pros

There is nothing good to say...

Cons

After much consideration, I’ve decided to write this review because I feel that by not doing so, it would a great disservice to jobseekers. The main take away from this is that I’ve learnt the value of my integrity and self-respect. This company has absolutely NO INTEGRITY and NO RESPECT for its employees. My biggest issue with this company is the people (management in particular) that have no problems with LYING. Not only do they over-promise their clients, they lie by telling them they have many offices throughout Asia and lie about their capabilities when the clients have entrusted them to do good work. Then they lie to their team members who are already overworked to compensate for their disorganisation and understaffing practices. I was told by management to lie to clients to cover up older lies, and at one point, they wanted one of my colleagues to lie to the media and leak some false information about our client’s competitors (carry out a smear campaign). This is absolutely disgusting and unethical. The management obviously do not know what PR is, neither do they have a guilty conscience. On top of that, they overcharge their clients. Big clients? Double, triple, quadruple the fee because they can. Small clients and start ups? Rip them off as much as possible because they do not know anything about PR, and who cares about them because their business might not even survive in the next few months right? I feel so so sorry for the these clients, embarrassed actually, to even say that I work for this company when I’m told to lie to them or be put in a position to carry out nonsense work due to the incompetency and disorganistaion of management. When every falls apart, management will undoubtedly throw you under the buss. Translation: YOU WILL BE BLAMED AND YELLED AT. Yes, it is normal for senior level management to shout at employees in front of the entire company and also in public. This is just unprofessional and a complete lack of respect and basic human decency. The management is appalling. Apart from being highly inexperienced and disrespectful, there is no structure or rather, it is based on favouritism and their inflated egos, two in particular. It was so messy that the HR lady left soon after she joined, and during my time here, 12 people have left the company in a span of one year (this is only for the Singapore office). The turn over rate is indeed astounding. Yet, they claim to be the third fastest growing agency in the world. Maybe more like the fastest growing con agency… If you still have some self-respect and integrity with you, please do not join this company. The last thing anyone needs is to be stuck in this company, to be coerced to do something beyond one’s integrity and professionalism, and finally to struggle to find other opportunities in order to keep one’s sanity intact.

avatar
REDHILL Response
5y
Hi there, Thank you for taking the time to write such a detailed review. We are very sorry to hear that your year long journey with Redhill was not what you expected and thank you for being with us during our teething phase. As we reflect on your review, some of your statements and allegations are inaccurate. We have been recognised and awarded the 3rd fastest growing PR agency by external parties, and we do have offices and representation in many markets globally. We exist to serve our clients and while we charge them market rates, we have also made our offerings more attractive for those who do not have the budget. Our employees are what make us. We have tried our best to attract the right talent and have set growth paths for star performers. We do not shy away from promoting and acknowledging good work but will also let you know if your contribution is not upto the mark. Being a fast growing PR agency, we strive to better ourselves and learn from our mistakes. Just as any startup, things change frequently for the best. We may have made mistakes along the way and are working to better ourselves. We take every bit of feedback to heart and thank you for sharing yours. We hope you have found the role that suits you better and wish you all the very best. Team Redhill
1.0
28 Jun 2022

Getting worse by the day...

Recommend
CEO approval
Business outlook

Pros

- The people (if you're lucky) made work a lot more tolerable and were genuinely awesome. They are perhaps the only redeeming quality about this place. - You will pick up useful skills, which will benefit your career when you move into your next job. It wouldn't be because someone taught you though, because the truth is that there is barely any guidance or feedback and bosses are so hands-off. It will be because things get thrown at you all the time so you'll learn to manage clients independently. You'll learn to own your work, meet client expectations, lead meetings on your own, present confidently at numerous new business pitches (which you can be asked to attend and present at short notice even if you weren't involved in the entire process and have zero knowledge about the company.) The above also applies to executives with 0 to 2 years' of experience... but hey, I guess it's not a bad life skill when you decide to move on from this company, which you should. - You get to work with and befriend many people from different countries and backgrounds on a daily basis, which is pretty fun.

Cons

- Management has no knowledge of PR and no relevant working experience in Singapore. If you look at the company's website, it's easy to realise that this company, although headquartered in Singapore, is full of employees of a certain race. The same applies to clients. So expect them to stick up for each other. Good luck if you're not the same race - it's you vs them. (Also the company used to have profiles of every single employee on its website. But I guess people have been quitting so regularly, they gave up updating it and just decided to remove everyone's profiles LOL.) - Putting the race issues aside, the lack of local experience also means that senior management does not have any local media relationships or understanding of how the media landscape works. This also means they like to commit to unrealistic targets (because they have no idea what works or what doesn't) when they speak to clients and then expect the manager or exec to deliver. Honestly, this is the first job I've had where I felt that my boss knew less about clients and their industries than me and that is truly shocking. - A lack of clear strategy and direction. The company pitches for and accepts every client, regardless of the team's interest, experience or skill sets. There is no clear specialisation between teams - it's a free for all with every team going after every client and competing with each other. It does not matter if the client has a miniscule budget or if the client's project has zero news value or feasibility. Pitch anyway. Spend countless hours making a 100 slide presentation deck even if the client is wasting your time. Repeat this several times a week. - The company is so focused on growth and enhancing its reputation in the industry that it does not care about its employees. At REDHILL, you are just a cog in the machine. As many as five people can be hired in a week, and some of these people can leave a month later. It doesn't matter to management though. They just need someone to do the grunt work. Forget about proper training or building a proper team culture. In fact, when it comes to team culture, the only culture is highly focused on drinking (which is great if you like to drink I guess), but pathetic if you don't because people can act really unprofessionally when drunk, even senior management. Close to 10 employees have left the same team in two months... so you can decide what you think about this. - There are clearly incompetent people and a lot of disorganisation in the way the company is structured. Someone who doesn't speak the local language and has never worked in the local market throughout their entire careers can lead an entire team in Indonesia and Thailand, while working remotely from Singapore and India. This results in a clear disconnect between local market realities and often it is the local teams in the respective markets who struggle to translate the bosses' unrealistic promises to clients into fruition (because it's just not realistic). It is the norm that someone with zero local experience is roped to work on a client in a market they are completely unfamiliar with, just because there is a shortage of manpower. If all else fails, we outsource the job to India and Sri Lanka - you know, to cut costs. - Cut throat competition between teams and a nonexistent corporate culture. Due to Covid restrictions and the previous small office, I have never been able to meet and am unfamiliar with two-thirds of the people working in the Singapore office. The reason being that the teams compete and don't communicate and there are no opportunities to interact with each other. The other reason though is that people join and leave the company so quickly... so why even bother getting to know someone you don't work with? - The constant pursuit of growth at all costs and perpetually chasing for new business despite a clear manpower shortage eventually translates into a lack of work-life balance and low morale amongst employees. Are we even surprised? - A lack of resources and company benefits. New joiners are given barely functional laptops and usually have to use their own. There is a company policy of unlimited leave but in reality, it is difficult to utilise leaves and employees are often pressured by management to reduce the number of leave days they take. - Gossip and a toxic working environment. The management practises favouritism and will favour certain employees they have close personal relationships with, even if numerous people have shared objective feedback that said employee is not good at their job. Same goes with HR. Don't bother sharing objective feedback since it doesn't matter a difference. This toxic culture also means that people tend to take things personally and act out especially when drunk, so objective comments on how someone could improve in their work might be seen as gossiping and personal attacks. Yikes. - There is no transparency in the pay between employees and teams, so someone with the same experience and designation can be paid significantly lesser than another employee. It's disgusting.

1.0
23 Feb 2020
Recommend
CEO approval
Business outlook

Pros

- two weeks closure - young and dynamic team - flexibility to work from home

Cons

Don’t be fooled by the positive reviews, might want to scroll down the older reviews. Regret not taking them to heart when I started working here. In the last couple of months working here, so many people have left the company. I’ve seen so many people they’ve let go and people who’ve wanted to resign as well. Even the HR resigned just after a few months working here. Company doesn’t have proper management willing to groom professionals and nurture them. It’s either you survive or get out which explains the high turnover. There is no proper structure into place e.g inductions for newbies were over a month late. Don’t expect any form of mentorship or guidance and yet this company has ridiculously high expectations knowing most of their employees are fresh graduates or lack of PR experience. Was asked to present to a client during my first week of working here knowing I was new and had no prior knowledge of the client - thankfully the client was really nice and the presentation went well otherwise I don’t know what would happen. The biggest irony is that there is so many people in the company who are inexperienced in PR and only recently they started hiring people who have some background experience in PR. Quite a fair bit of politics as well which makes it very unbearable to work with. Will put the blame on executives and managers if things don’t go well lol which is a joke you can’t expect things to go the way things are supposed to go when you don’t properly train your staff? This company has “you work for me rather than you work with me” kind of culture. Might want to rethink carefully about joining.

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Glassdoor has 102 REDHILL reviews submitted anonymously by REDHILL employees. Read employee reviews and ratings on Glassdoor to decide if REDHILL is right for you.