REI Reviews | Glassdoor.co.uk

REI Reviews

Updated 14 Jun 2019

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Found 1518 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
78%
Recommend to a Friend
REI CEO Eric Artz
Eric Artz
1 Ratings
Pros
  • "Great coworkers and management really does a good job of working with you to create a satisfying work/life balance(in 148 reviews)

  • "great company with great people(in 94 reviews)

Cons
  • "Full Time" entry-level positions are still not a living wage(in 103 reviews)

  • "When you are working part time you cannot expect large paychecks(in 99 reviews)

More Pros and Cons
  1. "fun place to work"

    StarStarStarStarStar
      Current Employee - Customer Service Representative 
      Recommends
      Positive Outlook

      I have been working at REI part-time (Less than a year)

      Pros

      Really fun atmosphere and great customer base. Lots of opportunities to learn new things. Great discounts to get you outside as well

      Cons

      no cons so far besides the occasional rude customer.

      REI2019-06-14
    • "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Sales Associate in Rockville, MD
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at REI part-time for more than a year

      Pros

      Amazing place to work, lovely community in regards to the daily interactions with customers. Very outdoors minded, but also driven in focusing on customer's needs.

      Cons

      Only con for REI is how structured the company is in regards to advancing in the workplace.

      REI2019-06-14
    • "Flexible schedule, decent pay"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at REI

        Pros

        Decent pay, flexible schedule, swag, environmentally-conscious company, internal advancement

        Cons

        Retail work schedule, competitive advancement

        REI2019-06-09
      • "Great Culture & Opportunities"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - CX Research; Sales Specialist 
        Recommends
        Positive Outlook
        No Opinion of CEO

        I have been working at REI part-time for more than 3 years

        Pros

        Wonderful colleagues Lots of opportunities to contribute to the Co-op if one wants to

        Cons

        Pay is not commensurate with the sort of progressive culture that REI tries to promote

        REI2019-06-07
      • "Great place to work."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Frontline in Denver, CO
        Recommends
        Neutral Outlook
        Approves of CEO

        I have been working at REI part-time for more than a year

        Pros

        Fun coworkers, fun environment, great discounts!

        Cons

        Hard to make a career work there since they pay minimum wage...

        REI2019-06-04
      • "Software engineer working in the experiences division"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Associate Software Engineer in Kent, WA
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at REI full-time for more than a year

        Pros

        Amazing work life balance and some of the nicest and best people I have ever met.

        Cons

        Not as high of a pay as other software companies out there, made even by the culture

        REI2019-06-03
      • "Excellent workplace environment"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Retail Sales Associate in Overland Park, KS
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at REI part-time for more than 3 years

        Pros

        -Crazy good benefits -Great work atmosphere -Helpful management

        Cons

        -None at all, REI rocks

        REI2019-06-01
      • "Customer Service and Operations"

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at REI

          Pros

          Value centered. Customer satisfaction guaranteed. Coop result oriented. Team focused. Flexible scheduling, for retail. Prodeals with sustainable vendors. Inspiring work!

          Cons

          Inconsistent schedule per retail. Lower pay. Legacy personnel.

          Advice to Management

          Continue to build up the value of outdoors FOR ALL. Need to put practices into place that demonstrate that people are your most valuable asset in the coop—and not just the legacy employees. Embrace and empower incoming ideas to spur on change for the future.

          REI2019-06-01
        • "They fight for the outdoors"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Hard Goods Customer Service in Minneapolis, MN
          Recommends
          Positive Outlook
          No Opinion of CEO

          I worked at REI part-time (Less than a year)

          Pros

          They love the outdoors Customers tend to be really relaxed when working with you Work with a lot of like minded individuals

          Cons

          Pay is low Have to sell memberships Managment is always trying to cut payroll so they can get a bigger bonus. Which leads to stressful short staff days

          Advice to Management

          Properly staff. It's too stressful when the store isn't ran well due to not wanting to spend a little more on payroll. Can't find things in the store due to it not being put out correctly or even at all from stocking staff. Things get back stocked and never come out to the floor after we sell it. All things are losing the company money easy. Also, selling memberships is a big deal. I get it's a co-OP and they are...

          Show More
          REI2019-05-31
        • "Good Stepping Stone, Easy to get stuck"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Sales Associate in Seattle, WA

          I have been working at REI full-time for more than a year

          Pros

          Incredible fellow employees, good enough pay, prodeals are rad

          Cons

          Nothing ever changes, no matter how hard we low-level employees try to fix it, everything feels bloated and slow. And it's hard to pivot jobs within the company, even if you get trained for new opportunities it's hard to get scheduled for them. Also the membership thing is beyond stupid. Just let the cashiers rake them in and stop bothering the rest of us about it.

          Advice to Management

          Check in more, be more transparent, and advocate for change that the employees need.

          REI2019-06-14
        Found 1518 reviews