Reprise Reviews

- There's not career development nor proper training. Throughout the period of 6 months, I have not had any performance catch ups - apart from a 10 minute probation meeting after 3 month - nor had I any proper training- all trainings organised were admin based and nothing technical. - PPC is understaffed and there are many clients and unrealistic scopes. An average team has 4 clients, which is a nightmare. On paper, I had 100% working on 4 clients, whilst in reality my client scope is 120% and not to mention other non client tasks (Admin, Internal Initiatives and Mentoring Junior Members of the team); having me working till 8 almost everyday. - High Staff Turnover with most of the new hires being replacements for those leaving and not new roles as a result of client wins. - Management/Senior Staff have the tendency to overlook the crazy working hours we are pulling despite these issues being flagged and raised by multiple members of staff for a long period of time. - There's no distinction between Client Services teams and Technical teams, which creates an extra burden on us. - Incidents of rudeness by a clients are quickly dismissed and trivialised by the senior members as "this is agency life". I have to say, this is not agency life, this is a call centre life. No respectable agency would allow clients to be rude to their employees in that manner we experience.

Let's be honest, many people learn on the job, and some employers are willing to hire with that in mind and carefully nurture new talent - not Reprise. Expect to have to dive head-first into your new position with little to no training and onboarding while from the very onset, expectations are through-the-roof. Also expect to be considered an absolute guru after only weeks in your new position, which is totally unfair. The stress and anxiety you'll face will make you want to quit for own sanity and well-being. Meetings are often long and drag over their schedule, giving you little time to actually focus on tasks for that day.