Does Robbins Brothers pay their employees well?

According to anonymously submitted Glassdoor reviews, Robbins Brothers employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Robbins Brothers. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Robbins Brothers?

36% of Robbins Brothers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Robbins Brothers 2.6 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Robbins Brothers?

Sales (8) , Customer Service Representative (7) , Sales Associate (7) , General Manager (5) , Diamond Consultant (4) , Office Coordinator (4) , Customer Experience Representative (3) , Guest Experience Representative (3) , Buyer (2) , Customer Experience Manager (2) , Director (2) , Office Assistant (2) , Retail Sales Associate (2)

What are the pros of working at Robbins Brothers according to real employee reviews?

"Flexible schedules which are great for students." ((in 4 reviews)); "Good money, ok hours and great protocol" ((in 4 reviews)); "My coworkers at Robbins bros were Good people to be around." ((in 3 reviews)); "This is a dynamic environment in which you will have opportunities to test and develop your abilities every day." ((in 3 reviews))

What are the cons of working at Robbins Brothers according to real employee reviews?

"Long hours, low pay, combined positions" ((in 6 reviews)); "Long hours and working on the weekends." ((in 5 reviews)); "Management also promises to give you a promotion just to take it back for unforeseen circumstances that have nothing to do with you and refuse to even give you a raise after a year." ((in 5 reviews)); "If a discount is given (even if you don't encourage the discount) your commission is drastically less." ((in 4 reviews)); "Benefits are decent" ((in 3 reviews))

Robbins Brothers Reviews

3.0

36% would recommend to a friend

(101 total reviews)

Marc Friedant

49% approve of CEO

28% positive business outlook

Ratings by category

2.9

Diversity and inclusion

2.9

Compensation and benefits

2.8

Culture and values

2.7

Career opportunities

2.6

Work/Life balance

2.6

Senior management

Robbins Brothers has an employee rating of 3.0 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Robbins Brothers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

5.0

3 Jul 2026

Luxury Sales Career Offering Exceptional Earnings and Real Career Growth

General manager

Recommend

CEO approval

Business outlook

Pros

The earning potential here is excellent, especially for those who are motivated and performance-driven. The store operates more like a boutique, so the hours are more manageable compared to traditional mall retail, which allows for a better work-life balance. The team consists of 9 associates, with 6 having 15-23 years of tenure with Robbins Brothers, creating a strong, experienced, and supportive environment.

Cons

Success in this role isn’t for everyone. It requires genuinely enjoying working with couples during a very meaningful purchase and having strong selling skills. Those who are not comfortable with a consultative sales approach or building relationships may find it challenging to thrive.

5.0

30 Jun 2026

An Inspiring Place to Lead and Make an Impact

Vp of stores

Recommend

CEO approval

Business outlook

Pros

Working here has been an incredibly positive experience. The leadership team is approachable, supportive, and genuinely invested in helping employees succeed. There is a strong focus on teamwork, professional development, and creating a culture where everyone feels valued. The company encourages collaboration, and celebrates wins The pace is exciting, and there is always something new to learn. Team members are empowered to make an impact, and hard work is recognized and appreciated. It’s rewarding to be part of an organization that cares about its people while staying focused on delivering an outstanding customer experience.

Cons

Like any retail environment, there are busy seasons and high expectations, but the support from leadership and the team makes those times manageable.

5.0

30 Jun 2026

Strong earning potential - overall great place to work

General manager

Recommend

CEO approval

Business outlook

Pros

-Strong customer base with a large number of repeat and referral clients. -High-visibility locations generate consistent foot traffic and sales opportunities. -Excellent earning potential for motivated sales professionals. -Less saturated sales environment allows top performers to excel. -Relaxed workplace culture with supportive coworkers. -Weekday schedules can provide better flexibility than traditional Monday–Friday jobs. -Opportunity to build meaningful relationships with customers during important milestones. -Performance and results are recognized and rewarded. -Great employee discount

Cons

-Retail schedule includes weekends and some holidays. -Earnings are largely performance-based, which may not appeal to everyone. -Product training can take time due to the depth of jewelry knowledge required. -Traffic can fluctuate depending on the season and local market conditions.

Viewing 1 - 3 of 101 Reviews

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Jobs at Robbins Brothers

Jewelry Sales Associate

Customer Service Specialist

Guest Experience Representative

US$105K - US$130K /yr

(Employer provided)

View job