Does S2G Support Services Group pay their employees well?

According to anonymously submitted Glassdoor reviews, S2G Support Services Group employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at S2G Support Services Group. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at S2G Support Services Group?

48% of S2G Support Services Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated S2G Support Services Group 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at S2G Support Services Group?

Customer Service Representative (62) , Customer Service Agent (10) , Customer Service Representative (CSR) (7) , Customer Service (4) , Sales Representative (4) , Supervisor (4) , Customer Support (3) , Sales Associate (3) , Team Lead (3) , Team Leader (3) , Agent (2) , Call Center Agent (2) , Customer Service Specialist (2) , Customer Support Representative (2) , Quality Analyst (2)

What are the pros of working at S2G Support Services Group according to real employee reviews?

"work from home decent user interface.l." ((in 14 reviews)); "Unique work and good salary" ((in 8 reviews)); "work from home, equipment provided, lenient scheduling (dependent upon contract), some managers are awesome" ((in 6 reviews)); "Great people to work with." ((in 6 reviews)); "Good work environment" ((in 5 reviews))

What are the cons of working at S2G Support Services Group according to real employee reviews?

"Pay is low and raise is out of the question...attendance policy is crazy." ((in 13 reviews)); "time, no benefits." ((in 10 reviews)); "Upper management is ruthless, cold, and will never be on the employees side." ((in 5 reviews)); "Limited training for supported products." ((in 3 reviews)); "Won't really work on your availability, not a fixed schedule hours changed weekly, no overtime allowed." ((in 3 reviews))

S2G Support Services Group Reviews

3.1

48% would recommend to a friend

(186 total reviews)

39% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

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S2G Support Services Group has an employee rating of 3.1 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S2G Support Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

186 reviews

3.0

9 Feb 2021

Do not feel valued as an employee.

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Medical benefits are pretty good.

Cons

Team Leads are disrespectful and rude; company is not employee driven and I do not feel valued; supervisors give conflicting instructions and you can not get assistance when needed. I leave feeling frustrated almost daily. Pay is not great. Call centers are challenging enough without having unsupportive leadership.

1.0

14 Dec 2017

Run!!!worst company ever

Customer service representative

Recommend

CEO approval

Business outlook

Pros

They will work with your schedule if you have kids

Cons

Poor management. They start you out with one client. Overtime they will load you up with mutiple clients at least 25 to only be making 10 an hour. You take pulse which is complaints for different corporations like steak n shake, checkers. People are bashing you all day. Complainig about nothing. When you get off that call thet expect you to be jolly and pleasant with a coach or carters order. EVERYONE THERE IS MISERABLE. The energy is toxic. The only people who may seem to be exceeding is upper level management. Which is white people. The coworkers refer to this place as modern slavery. If you stay a couple minutes over from break whatever the case may be they will come looking for you. I stayed there a year and just quit cold turkey. You literally run from the phones when you clock in. Management isnt helpful. If a customer wants to speak to a manager they take forever to come. People quit everyday and all they do is feed people lies.

1.0

14 Sept 2023

Horrible

Customer support

Recommend

CEO approval

Business outlook

Pros

There were no pros that I can think of

Cons

Made you be on camera all day, management plays favorites and will treat the "quiet ones" like outcasts

Viewing 1 - 3 of 186 Reviews

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