Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has been stable over the past 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 226 reviews)); "benefits are good and lots of options" ((in 137 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 126 reviews)); "Flexible and good training" ((in 68 reviews)); "Work from home, easy scripts, responsive resource/help" ((in 45 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 142 reviews)); "Long hours at times and weather is not always great" ((in 49 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 28 reviews))

What are employees saying about Safelite AutoGlass redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass redundancy and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Bedford , London , Sunderland , Basildon

Safelite AutoGlass Reviews

3.1

43% would recommend to a friend

(2,300 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,300 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

2K reviews

3.0

16 Jan 2025

Decent

Customer service representative

Recommend

CEO approval

Business outlook

Pros

People were really nice and friendly

Cons

Back to back calls can get repetitive

Safelite AutoGlass Response

1y

Thank you for taking the time to leave a review! We aim to hire the best and brightest people who have a service mindset, a caring heart, and a can-do attitude. It's great to hear you had a positive experience with Safelite associates and our culture.

4.0

6 May 2024

Good

Technician

Recommend

CEO approval

Business outlook

Pros

You're your own boss most of the time

Cons

Workload and the uk weather

Safelite AutoGlass Response

1y

Thank you for your review. I believe this review was intended for another company as Safelite does not have a location in the UK.

5.0

22 Dec 2022

Great company with great people

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great working environment Career advancement and progression

Cons

Nothing to declare for cons

Viewing 1 - 3 of 2,300 Reviews

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Jobs at Safelite AutoGlass

Warehouse Associate II

Warehouse Associate II | 2nd Shift