Does Safestore pay their employees well?

According to anonymously submitted Glassdoor reviews, Safestore employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Safestore. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Safestore?

72% of Safestore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safestore 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Safestore?

Sales Consultant (106) , Store Manager (31) , Manager (7) , Assistant Manager (6) , Sales Advisor (3) , Sales Assistant (3) , Sales Associate (3) , Sales Representative (3) , Consultant (2) , Junior Recruiter (2) , Retail Sales Consultant (2) , Sale Consultant (2) , Sales (2)

What are the pros of working at Safestore according to real employee reviews?

"Not a stressful job Can meet good people" ((in 19 reviews)); "Small team friendly teams." ((in 15 reviews)); "Bonus scheme is good if the targets are achievable." ((in 12 reviews)); "Some colleagues were great and the nicer customers were lovely" ((in 11 reviews)); "Good training up to a point" ((in 9 reviews))

What are the cons of working at Safestore according to real employee reviews?

"You will be promised a bonus but they make it very difficult to achieve." ((in 14 reviews)); "At one point I witnessed 5 managers being put on disciplinary hearings in a single day due to "under" ((in 6 reviews)); "Long hours and weekend work" ((in 6 reviews)); "No work life balance" ((in 4 reviews)); "Abysmal management, do not care about the mental health of their employees only care about profit." ((in 4 reviews))

What are the top reviewed Safestore locations?

London , Borehamwood , Manchester , Reading , Bristol , Stockport , Birmingham , Altrincham , Edinburgh , Warrington , Leeds , Hayes , Newcastle upon Tyne , Glasgow , Southampton , Newcastle , Bedford , Sunderland , Elstree , Crayford , Leeds , Leicester , Milton Keynes , Palmers Green , Ruislip , Guildford , Leith , Bath , Bournemouth , Basildon

Safestore Reviews

3.8

72% would recommend to a friend

(229 total reviews)

Frederic Vecchioli

77% approve of CEO

63% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Safestore has an employee rating of 3.8 out of 5 stars, based on 229 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safestore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

229 reviews

5.0

16 Jan 2026

Sales consultant journey

Sales consultant

Recommend

CEO approval

Business outlook

Pros

Nothing but pros. Really am enjoying my journey so far, with some great guidance and shared knowledge from my TSM (Paul). Also, the rest of the team (Gavin, Stephen and Tash). Whether it has been talking me through the sales framework and doing coaching sessions or helping me with the actual contract side of things! I couldn’t have asked for more support on my journey so far and am already looking forward to getting stuck in at Gateshead with the team there who I’m sure will continue the support! I’m feeling confident going in, and with an open mind.

Cons

Genuinely none that I can think of, have had nothing but support!

Safestore Response

4mo

Thank you for taking the time to review your employment with us. I am very pleased to hear you are so happy here!

1.0

25 Jun 2026

Good lead generation but significant issues persist

Manager

Recommend

CEO approval

Business outlook

Pros

Good lead generation Holiday Used to be a lot more Glad I left

Cons

Has gone to the dogs I'm LGBTQ and would have never come out to anyone above store level. Some of the language and homophobia from key figures is insufferable No annual pay increase this year when cost of living a joke Drastically raised other colleagues wages and not managers Slashed bonus potential (no matter how you frame it) Don't care about fixing things that need fixing - will leave you in the lurch Rude facilities team who think everyone else is below them Thinking for yourself strongly discouraged.

1.0

28 May 2026

Don’t bother

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Helping customers with their storage needs

Cons

Poor salary Toxic environment Scripted phone calls Harassing customers with daily phone calls Cleaning toilets

Viewing 1 - 3 of 229 Reviews

Jobs at Safestore

Saint Johns Wood, England

Bury, North West England, England

Sales Consultant - Part Time

Safestore

Safestore Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales consultant journey

Good lead generation but significant issues persist

Don’t bother

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