Safestore Reviews | Glassdoor.co.uk

Safestore Reviews

Updated 3 Jul 2019

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Found 60 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
77%
Approve of CEO
Frederic Vecchioli
43 Ratings
Pros
  • "My regional manager will always support and help me to develop as a manager, but also as a person(in 5 reviews)

  • "Bonus scheme is very generous and very realistic(in 4 reviews)

Cons
  • "Some lone working is required but kept to a minimum(in 9 reviews)

  • "You will work long, long hours with no breaks due to chronic under staffing(in 5 reviews)

More Pros and Cons
  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Safestore full-time for more than 10 years

    Pros

    Working hours, bonus, in house workshops and training, on going development, yearly salary review. Feel valued

    Cons

    Lone working from time to time

    Safestore2019-06-20

    Safestore Response

    July 1, 2019HR Advisor

    Thank you for taking the time to leave your feedback. We are pleased to hear you are enjoying your time at Safestore. We appreciate your continued hard work and look forward to many more years of success ahead. Thanks.

  2. "Varied job role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Safestore full-time for more than 3 years

    Pros

    Varied job role and bonus incentives

    Cons

    Low salary for all the work you have to do.

    Safestore2019-07-03
  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Safestore full-time for more than 8 years

    Pros

    Excellent area manager always listens to recommendations and makes you feel valued. Really great company to work for if you are willing to put the effort in.Really busy working environment and not for the work shy ...if you put effort ins great place to work with fantastic bonus structure ...I love it!

    Cons

    Sometimes feel manager doesn't have a great deal of discretion...Sometimes needed. Comes accross as lack of trust.

    Advice to Management

    Keep making us better xx

    Safestore2019-05-26

    Safestore Response

    June 19, 2019HR Advisor

    Thank you for your detailed feedback which is greatly appreciated. We are pleased to see that you are enjoying being part of the Safestore team. Safestore is always keen to listen to our colleagues and ensure we continue to improve our offerings for both customers and colleagues. ...

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  4. "People don't quit companies, they quit bosses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Reading, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Safestore full-time for more than 10 years

    Pros

    If your manager is good you can expect a decent regular job with little hassle. Bonuses were acceptable.

    Cons

    If your Store/Regional manager was not great you run into the worst aspects of retail - random shift changes, poor support, being "managed out of the business" by setting unrealistic performance targets (EG "you must do 20% better than last year!" despite housing market being slow and the majority of domestic customers being house moves). Experienced staff were a prime target for this because they were on better pay /...

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    Advice to Management

    Look up "constructive dismissal".

    Safestore2019-06-27

    Safestore Response

    July 1, 2019HR Advisor

    Thank you for your feedback. We are surprised to hear some your experiences at Safestore. We would like to discuss the issues you have raised in more detail, to gain a better understanding of your time with Safestore. Please contact kalfred@safestore.co.uk and we will be happy ...

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  5. Helpful (1)

    "Bad experience"

    StarStarStarStarStar
      Current Employee - Sales Consultant in London, England
      Doesn't Recommend

      I have been working at Safestore full-time for less than a year

      Pros

      None I can think of

      Cons

      Long hours, bad management, low salary, un-achievable targets, extremely high staff turnover

      Safestore2019-06-13

      Safestore Response

      June 19, 2019HR Advisor

      Thank you for your feedback which is appreciated. We are sorry to hear you are not currently enjoying your experience at Safestore. I would encourage you to discuss your concerns with your People Champion. We have recently issued the findings of our recent ‘Make the Difference’ ...

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    • Helpful (2)

      "Never again"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Consultant in Bournemouth, England
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Safestore full-time for less than a year

      Pros

      Training is ok at training facilitie. Not in house(Its rubbish)

      Cons

      Working in a office where people are very clicky. I was very quickly stereotyped and discriminated against(I felt). Try not to be to good at sales or you will make staff feel threatened(God knows why as is supposed to be a team effort)Kitchen and toilet facilities are disgusting. Lazy, scruffy co workers who dont clean up after themselves and rarely clean anyway.Not that they know how to clean when they do. Constantly...

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      Advice to Management

      Dont be so smarmy and arrogant. Do your job better, it's not hard

      Safestore2019-06-04

      Safestore Response

      June 19, 2019HR Advisor

      Thank you for your feedback which is appreciated. We are sorry to hear you did not enjoy your experience at Safestore. Safestore was awarded the Gold standard 'Investors in People' in 2018, which was a reflection of both the positive and supportive working environment our teams ...

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    • "Fantastic company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager in Newcastle, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Safestore full-time for more than 3 years

      Pros

      The company offers a wonderful development programme for sales consultants wanting to become store manager. Paid above national wages and on top of that can earn an extra 50% bonus everymonth

      Cons

      Lone working can be hard to follow all the operations expected within all the time

      Advice to Management

      Keep looking to develop the portfolio. Its a pleasure to watch us grow

      Safestore2019-04-27

      Safestore Response

      April 29, 2019HR Advisor

      We are pleased to hear that you are enjoying your time at Safestore. We are always reviewing how we support our store teams, in order to ensure they can carry out their roles successfully. Safestore’s ongoing success and future growth will continue to be driven by our colleagues, ...

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    • "Great company but limited progression"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at Safestore full-time

      Pros

      Average base salary Lots of training Small friendly teams Stable

      Cons

      Limited progression Do moe than advertised Tedious task

      Safestore2019-05-07

      Safestore Response

      May 14, 2019HR Advisor

      Thank you for taking the time to leave your feedback At Safestore we are always reviewing our processes in order to ensure colleagues are delivering world class service and sales for our customers. We recently launched our ‘Make the Difference’ forum to ensure all employees ...

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    • Helpful (2)

      "Hated working here"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at Safestore full-time

      Pros

      Small teams, can build some good relationships between teams

      Cons

      No opportunity for growth! High levels of workload, very little pay Unrealistic targets Bad management

      Advice to Management

      Review your pay structure and your management. Bring in some managers that are inspiring and motivating.

      Safestore2019-05-18

      Safestore Response

      May 21, 2019HR Advisor

      Thank you for taking the time to leave your feedback. I am pleased to see that you experienced many positive working relationships whilst employed at Safestore. At Safestore we believe ‘Our people make the difference’, and we are always reviewing how we can best support all our ...

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    • Helpful (2)

      "Sales consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in London, England
      Disapproves of CEO

      I have been working at Safestore full-time for more than a year

      Pros

      Lovely staff, excellent bonus scheme

      Cons

      Poor basic pay for the amount of work required, painting and maintenance

      Safestore2019-03-09

      Safestore Response

      April 3, 2019HR Advisor

      Thank you for your feedback which is appreciated. At Safestore we are proud to recognise and reward all our colleagues fairly, all basic salaries are above the National Living Wage. Additionally we offer a competitive benefits package, rewarding both performance and progression. ...

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    Found 60 reviews