Does Sallie Mae pay their employees well?

According to anonymously submitted Glassdoor reviews, Sallie Mae employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sallie Mae. This rating has been stable over the past 12 months.

How satisfied are employees working at Sallie Mae?

73% of Sallie Mae employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sallie Mae 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Sallie Mae?

Collections Specialist (39) , Customer Service Representative (31) , Director (26) , Collector (21) , Manager (15) , Collector I (12) , Account Manager (7) , Analyst (7) , Intern (7) , Financial Analyst (6) , Project Manager (6) , Associate (5) , Business Analyst (5) , Senior Software Engineer (5) , Systems Analyst (5)

What are the pros of working at Sallie Mae according to real employee reviews?

"Some good benefits are available" ((in 78 reviews)); "The company still holds some great people to work with depending on the area you land in." ((in 64 reviews)); "Good pay and generally good balance" ((in 49 reviews)); "Work life balance is good with 39 days per quarter in office" ((in 33 reviews)); "Great bonus structure and even better as you level up to different buckets" ((in 30 reviews))

What are the cons of working at Sallie Mae according to real employee reviews?

"Management is poor at communicating what is expected of their employees or where the company is headed." ((in 44 reviews)); "Always having some clueless managers from outside instead of promoting in." ((in 15 reviews)); "Alot of work load comparing to the salary" ((in 12 reviews)); "The environment felt cliquey and unprofessional, with favoritism and excessive oversharing during training." ((in 11 reviews)); "Senior management not always aware of what is happening." ((in 10 reviews))

What are employees saying about Sallie Mae redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sallie Mae redundancy and their outlook for job security at Sallie Mae in 2026.

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Sallie Mae

Sallie Mae Reviews

3.9

73% would recommend to a friend

(687 total reviews)

Jonathan Witter

82% approve of CEO

78% positive business outlook

Ratings by category

4.0

Diversity and inclusion

4.0

Compensation and benefits

3.9

Work/Life balance

3.8

Culture and values

3.8

Career opportunities

3.5

Senior management

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

687 reviews

4.0

2 Jul 2026

Great benefits and mobility, but collaboration issues exist

Senior associate

Recommend

CEO approval

Business outlook

Pros

Benefits with SLM are stellar. Potential for position mobility w/in the company is also great.

Cons

Collaboration sometimes suffers between those working from home and those in office

4.0

2 Jul 2026

Supportive team, Meaningful impact

Software engineer iii

Recommend

CEO approval

Business outlook

Pros

Sallie Mae is a great place to work with a supportive, collaborative culture and talented colleagues. Leadership encourages learning and professional growth, and employees have opportunities to work on meaningful customer-focused initiatives. The work-life balance is good and the benfits are competitive.

Cons

Technology direction and implementation priorities sometimes evolve as business needs change, which can lead to shifting priorities and occasional rework.

5.0

1 Jul 2026

A Place Where I've Been Able to Grow Professionally

Accounting manager

Recommend

CEO approval

Business outlook

Pros

Supportive colleagues, collaborative culture, meaningful learning opportunities, and strong career development. I've had the opportunity to grow professionally, take on new challenges, and work with people who genuinely want to help each other succeed.

Cons

As the company evolves, priorities and processes can change quickly, requiring flexibility and adaptability.

Viewing 1 - 3 of 687 Reviews

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Jobs at Sallie Mae

Collections Specialist - $20/hr + Monthly Incentive

Principal Specialist, Fraud

New Castle, DE

US$100K - US$160K /yr

(Glassdoor Est.)

View job

Call Center Team Leader