Work isn't often available. Editors, while some are Okay, are apparently not specialists. As a writer in the Medical and General Health specialties, often editors want to correct me on terminology, and have no understanding on the subject matter.
They have a new rating system. It is terrible, and doesn't reflect anything accurately. If you disagree with an editor, they give you poor scoring, even if you are right.
Management does not have the writer's backs, aside from the 50% kill fee. The help system is sparse, and if you ask a question you are given half answers.
The amount they charge to the client vs. what the writer gets not only isn't transparent but pretty unfair. From what I understand, writers get about $28 for an article the client pays $99 for on the open marketplace.
The payment system is only through a 3rd party direct deposit.