Does ServiceTitan pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceTitan employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ServiceTitan. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceTitan?

49% of ServiceTitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceTitan 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ServiceTitan?

Sales Development Representative (SDR) (113) , Customer Success Manager (30) , Customer Support Advocate (23) , Senior Software Engineer (23) , Sales (17) , Sales Development Representative (17) , Account Executive (14) , Manager (13) , Training Specialist (13) , Live Services Agent (10) , Software Engineer (10) , Customer Success Manager (CSM) (9) , Project Manager (8) , SMB Implementation Manager (7) , Customer Service Representative (6)

What are the pros of working at ServiceTitan according to real employee reviews?

"Great benefits and starting base" ((in 121 reviews)); "Great people and love the work that I do" ((in 70 reviews)); "The culture is great and diverse." ((in 54 reviews)); "Pay is good." ((in 47 reviews)); "My specific team was great and very helpful, always there to answer questions." ((in 24 reviews))

What are the cons of working at ServiceTitan according to real employee reviews?

"Managers have great insight and suggestions as to how to progress the org but our input doesn't matter." ((in 31 reviews)); "NO work life balance" ((in 26 reviews)); "No training nor guidance on anything." ((in 18 reviews)); "major issues with corporate politics .. who you know get things done .. major favoritism concerns .. directors and above not held accountable for anything .. Owners are the worst .. not friendly very demanding .. they don't understand the business from the front line to the back end .. they just see numbers .. not a scalable organization .. constantly blowing through capital executive perks .. they are having to raise funds quite often to sustain day to day business .. scary place to work" ((in 15 reviews)); "Cutthroat upper management who’s immediate reflexes are to lay off employees once they absorb new teams" ((in 13 reviews))

What are employees saying about ServiceTitan redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceTitan redundancy and their outlook for job security at ServiceTitan in 2026.

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ServiceTitan

ServiceTitan Reviews

3.4

49% would recommend to a friend

(840 total reviews)

Ara Mahdessian

70% approve of CEO

56% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity and inclusion

3.2

Culture and values

3.2

Work/Life balance

3.1

Career opportunities

2.9

Senior management

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 840 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

840 reviews

4.0

25 Jun 2026

Great training but strict hiring process

Sales development representative (sdr)

Recommend

CEO approval

Business outlook

Pros

Great training program and feedback

Cons

Very strict in hiring and not easy

4.0

24 Jun 2026

Strong company and leader in category, long-term fit is important though

Sales

Recommend

CEO approval

Business outlook

Pros

Good company, benefits and leader in its category

Cons

Not much except industry wasn't a long-term fit for me

4.0

23 Jun 2026

A good place, but has the usual cons of every big entreprise

Staff software engineer

Recommend

CEO approval

Business outlook

Pros

Very solid compensation, great medical insurance coverage.

Cons

Work experience strongly depends on a team, can be very hectic at times.

Viewing 1 - 3 of 840 Reviews

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