ServiceTitan Reviews

3.4

49% would recommend to a friend

(841 total reviews)
avatar

Ara Mahdessian

70% approve of CEO

56% positive business outlook

ServiceTitan has an employee rating of 3.4 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceTitan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

841 reviews
2.0
26 Jun 2026

Good pay and people, but poor leadership and layoffs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good money, good people, good work / life balance.

Cons

Terrible senior leadership and values. Constantly laying people off unnecessarily.

Viewing 1 - 3 of 841 Reviews

Glassdoor has 858 ServiceTitan reviews submitted anonymously by ServiceTitan employees. Read employee reviews and ratings on Glassdoor to decide if ServiceTitan is right for you.