Shake Shack Reviews

3.4

55% would recommend to a friend

(2,118 total reviews)

Rob Lynch

57% approve of CEO

45% positive business outlook

Shake Shack has an employee rating of 3.4 out of 5 stars, based on 2,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shake Shack employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews
5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Chill management, easy job, low responsibility

Cons

Pay could be better, wish we could accept tips

5.0
10 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Nice environment, great team. Good hours

Cons

It was a bit stressful at times

5.0
24 Feb 2025

Working experience

Recommend
CEO approval
Business outlook

Pros

very good working environment and team

Cons

sometimes too much work. No work-life balance

Viewing 1 - 3 of 2,118 Reviews

Glassdoor has 2,203 Shake Shack reviews submitted anonymously by Shake Shack employees. Read employee reviews and ratings on Glassdoor to decide if Shake Shack is right for you.