SharkNinja Reviews | Glassdoor.co.uk

SharkNinja Reviews

Updated 21 November 2018
109 reviews

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2.4
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Mark Rosenzweig
52 Ratings

Employee Reviews

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Pros
  • "Work was fast paced and innovative" (in 19 reviews)

  • "The bonus structure, holiday party, product discounts, free food trucks in the summer, etc" (in 6 reviews)

Cons
  • "not very good work life balance, final decisions seemed to be more at the whim of upper management" (in 20 reviews)

  • "No work/life balance in any group" (in 7 reviews)

More Pros and Cons

  1. "good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    good company to work for

    Cons

    not bad, progression doesn't exist however.


  2. "Electrical Engineering Co-Op"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electrical Engineering Co-Op in Newton, MA (US)
    Former Employee - Electrical Engineering Co-Op in Newton, MA (US)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SharkNinja full-time (Less than a year)

    Pros

    Flexible hours, fun people, good perks

    Cons

    Stressful, too much pressure, too much burreacracy

  3. Helpful (2)

    "If you have family life don’t come"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SharkNinja full-time

    Pros

    Salary a little better than average

    Cons

    No life only your project, not a long term career


  4. "Friendly environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer in Saint-Laurent, QC (Canada)
    Current Employee - Graphic Designer in Saint-Laurent, QC (Canada)
    Recommends

    I have been working at SharkNinja (Less than a year)

    Pros

    Friendly people , i was a great experience

    Cons

    not much , just poor supervision


  5. "Shipping and Receiving Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SharkNinja full-time (More than 3 years)

    Pros

    Fast growing company. Good building with free coffee, tea inside. Lot of fun as food trucks, family day, Cristmas party

    Cons

    Bad managers on my experience, rude and unprofessional. Supposed to be friend or relative of someone in the company to get better position.


  6. Helpful (9)

    "Toxic in virtually every way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Engineering in Needham, MA (US)
    Former Employee - Vice President Engineering in Needham, MA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SharkNinja full-time (More than a year)

    Pros

    Nice building, free parking, good onsite gym, lots of smart people who have also been suckered into working there

    Cons

    Unclear expectations and lack of process leads to ridiculous schedules, horrible management and no help from HR for employee onboarding or training in any way.

    Sharkninja is by far the worst place I've ever worked. I took an engineering management job there with the highest of hopes, despite reading dozens of horrible reviews on Glassdoor. I bought into the lines from the HR team during the recruiting process ("we're changing the culture", "you're going to be part of the change", etc.) and decided to give it a shot because I heard they were going to invest in some innovative new IoT-connected products. Big mistake.

    The President (Mark B) and CEO (Mark R) conduct weekly or even sometimes daily product review sessions with the entire team for a particular product. The team is tasked wth creating a giant PowerPoint deck and sharing the current status of every details with "the Marks" who spend their time rolling their eyes in disgust or whispering to each other before lambasting the employee, no matter what level, tenure or role the person has in the company. I've seen then rip apart an employee who had been on the job for 4 days but was thrust into giving the Mark & Mark update. The guy didn't even know where the bathroom was yet. These product review sessions are often rescheduled multiple times due to the Mark & Mark schedule, so you have 20,30 or 40 people sitting around (sometimes for hours at a time) waiting for the meeting. It's a horrendously inefficient use of very expensive people's time.

    There is NO training. None. Everyone is too busy to help you get adjusted to the job or company and you are expected to just know what to do. Being a smart person who'd done the job before, sometimes you can find your way through but then again, the Marks might think you should be doing something completely different. So any work you are doing might be completely for naught. Many people work there and have zero job descriptions and have no feedback from their management chain - so you just work on what you THINK is important and then wait to get ripped apart in some Mark & Mark review session.

    Sharkninja pretends that they are "agile". While they move at a very rapid pace, it is mostly due to the petulant pendulum changes due to the whim of the Marks. They decide they don't like the shape of a part on a vacuum and all of a sudden, the whole team is redesigning it, trying to change machining on factories in China, etc. This wastes time, resources, money and burns out the Engineering and Quality teams. In truth, the company rarely writes anything down in the way a professional product development company would - so the concept of agile is really just that - a concept but no one there really understands agile & scrum so it's just lip service.

    Sharkninja was bought last Fall by a Chinese Private Equity firm. Any hope of it becoming a fun, rewarding place to work went out the window when that transaction was signed. I am sure there are aggressive earn-outs for Mark and Mark - thus they are driving the company to just deliver more and more product with less resources.

    From a market opportunity perspective, the company is lagging others in both the vacuum and kitchen markets. Shark released a robot vac last year and it is not even listed in any reviews anymore - so basically that market is now iRobot only (with a small slice for Neato). Shark has no innovative products coming down the Pike. They are a copy-cat org and the reality is that there are plenty of Asian copycat product companies that do it better than Sharkninja at half the price.

    If you're desperate for a job, go ahead and join but get yourself a rock-solid contract ahead of time - one with a strong severance plan if/when Mark & Mark decide they don't like you. If you have any other options, take them and laugh when you read another 100 horrible employee reviews on SharkNinja.

    Advice to Management

    Hire professional managers. Stop being the Product Owner for every product and trust your managers and professionals to do their jobs.


  7. Helpful (12)

    "Zero stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Needham, MA (US)
    Former Employee - Management in Needham, MA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SharkNinja full-time (More than a year)

    Pros

    Nice new headquarters, tech and adjustable desks. The salary is good, but that is about it. Some of the products are good.

    Cons

    Leadership is horrible. Sexist and bigotry across the board. Employees driven by fear. The president often yells and leaves meetings like a precocious manchild. And rapid fires people because he feels like it, or he didn't like the way and executive review was going. He has a henchman that does his dirty work, because they are talentless in the managing people and have no idea what marketing is supposed to do. The Chief Culture Officer is about as PC as Donald Trump. The CEO has checked out now that he has been taken his payout from the Asian ownership. They promote and praise those that do as they say but have no instinct outside of the short term. These people have been promoted to levels above them, getting paid big money to just listen and do what he says. Many have returned because they can't survive a normal culture or were lured by money and the promises that are never delivered. Team management and people are a joke there. In fighting, back biting. Nepotism and unqualified executives are put in place because of who they know, not what they know. The president is so involved in the daily activities that he can't get out of his own way and has delayed many product launches based on his ego. He knows EVERYTHING. Very little diversity in upper management. Three restructures in two years. They have fired more than they have hired, and experienced people have been let go for no reason. They offer bonuses for employee hiring referrals because no one in their right mind should join this company. And once you are in, you aren't really "in." I saw at least 8 good leaders let go in less than two years. One was my manager. Long hours, no balance, not rewarded beyond what is on the offer letter. Not worth it if you value your social life or have a family.

    Advice to Management

    Why bother, they don't listen.

  8. Helpful (7)

    "Marketing Graveyard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director/Vice President in Needham, MA (US)
    Former Employee - Senior Director/Vice President in Needham, MA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SharkNinja full-time (More than a year)

    Pros

    Severance when they replace you with someone younger.

    Oh yeah, and they give you bagels on Fridays

    Cons

    Severance wasn't even that good.

    So you read the reviews here and you think, "OK, I've succeeded elsewhere and I've overcome (or thrived in, or change, or -insert your verb) challenging organizations. I got this one." STOP - don't listen to your inner voice; listen to Glassdoor. Everything negative you read is true. In addition to the thankless and tireless hours and the capricious decisions on minutia for the Marks, there is rampant favoritism, bullying, and ageism, often under the guise of "Radical Candor."

    And let's talk about the executive perks, varying by level. There is blatant "riches" showered upon the most elite in the organization. The top two execs with their palatial offices with zens gardens, fern walls, linear fireplaces, and coy ponds, and more - larger than most Boston apartments; Catered lunches everyday for VPs and above; Clandestine gym for Top 5 execs (hint to management - turn off lights when dark, everyone leaves late and can see in; SVP offices with fully stocked fridges; Rigid places where everyone sits in meetings; The list goes on.

    And then the way the company is run - Mark B and Mark R are cruel and condescending to everyone and their direct reports kowtow to them all the time. Those senior executives that don't are fired or, wores , relegated to lesser roles and shunned. Meetings, of which there are a lot, frequently involve the Marks and often the two sit at the end of the table and whisper back and forth for ten minutes and then provide their edict.

    There also seems to be a pattern of recruiting for a role when someone is currently in that role. There have been multiple times in the past year where a key contributor or leader was fired on a Friday and their replacement was in that office or cube the next Monday. And the older you are, the more likely this seems to be to happening.

    Understand, there are very good senior leaders in the company, many try to change things, provide cover for their team, serve as great mentors, or just absorb more of the burden then they should. Many have been brilliantly successful in the past, and, if they can shake the scars of this experience, could again be great leaders in the future.

    This is a bad place to work regardless of functional group or seniority, but nowhere is worse than Brand Marketing and Product. The more senior in Marketing you are, the more difficult it becomes. Marketing leadership turn-over, whether voluntary or involuntary, is extreme.

    Sure many great products are launched at SharkNinja, but many, many more great people are broken. Whether you are looking at a Marketing Analyst Role or a Chief Marketing Officer role, don't, just don't.

    Advice to Management

    Mark, Mark - Sure,you have built some great products, but that only gets you so far. You need to build a great organization with amazing people. That is how companies sustain and grow in in the long run. Change your ways, please. Too many good people are having their lives and careers ruined.


  9. Helpful (1)

    "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at SharkNinja full-time

    Pros

    Endless opportunities, exposure and ability to learn

    Cons

    Little to no long-term vision


  10. Helpful (8)

    "Survivor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at SharkNinja full-time

    Pros

    Free Friday breakfast, free lunch at 3-5 lunch meetings a week, 10% more pay

    Cons

    100 % more burn-out

    Advice to Management

    A company’s culture can be judged by what it values, and what it values can be judged by what it rewards. I have seen turnover in groups over 90% over the course of 2 years; and I have seen when the 10% that are encouraged to stay are the young and inexperienced. I have seen experienced and competent VP’s come in from elsewhere to be fired in months; I have seen aggressive, self-serving but unaccomplished people promoted into their place. I’ve seen woman after woman let go as she reached the higher levels of the company. I’ve heard that holding onto an employee “for a full year” is considered a retention success; to the point where a new car was given to the employee with the most recruited HR referrals. I have seen good employees toil months and years to meet their deadlines and deliverables and make achievements for the business, while relatives and friends of the owners move in and get promoted rapidly. I have no idea how a working parent could work here and be able to spend any quality time with their family. The Survivor-style behavior and turnover is undeniable, and telling. There’s simply no reason to try to stay on this island. Unless, of course, you do not yourself value your own career, soul or sanity.