Does SmartPak Equine pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartPak Equine employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at SmartPak Equine. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at SmartPak Equine?

25% of SmartPak Equine employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartPak Equine 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at SmartPak Equine?

Customer Care Representative (9) , Customer Care (7) , Product Specialist (6) , Customer Service Representative (4) , Marketing (4) , Sales Associate (4) , Customer Care Specialist (2) , Manager (2) , Marketing Operations Specialist (2)

What are the pros of working at SmartPak Equine according to real employee reviews?

"Some seriously great people here!" ((in 15 reviews)); "the benefits are great, love the 40% off" ((in 12 reviews)); "The culture at SmartPak is great." ((in 10 reviews)); "Onboarding training is great" ((in 6 reviews)); "Friendly coworkers, easy work, coaching available." ((in 3 reviews))

What are the cons of working at SmartPak Equine according to real employee reviews?

"Low pay, undervalued employees, scheduling issues" ((in 14 reviews)); "This company has potential, but it's poor management makes it an impossible place to work." ((in 10 reviews)); "Upper management has a very small clique of employees who are treated exceptionally well, and everyone else is expendable." ((in 8 reviews)); "Salary is low (well below market, especially for this region) and raises are rare, if existent at all." ((in 7 reviews)); "10 years and never see a title change, probably because they are working for these aforementioned unqualified managers." ((in 6 reviews))

What are employees saying about SmartPak Equine redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SmartPak Equine redundancy and their outlook for job security at SmartPak Equine in 2026.

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SmartPak Equine

Part of Covetrus

SmartPak Equine Reviews

3.1

25% would recommend to a friend

(130 total reviews)

Georgia Wraight

21% approve of CEO

23% positive business outlook

Ratings by category

3.1

Work/Life balance

2.8

Culture and values

2.8

Career opportunities

2.6

Diversity and inclusion

2.5

Compensation and benefits

2.0

Senior management

SmartPak Equine has an employee rating of 3.1 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SmartPak Equine employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

130 reviews

5.0

24 Apr 2026

Friendly horses but messy and smelly environment

Horse groom

Recommend

CEO approval

Business outlook

Pros

Horses are really friendly and nice

Cons

Horses are really messy and smelly

5.0

15 Nov 2024

Great place to work

Accounting controller

Recommend

CEO approval

Business outlook

Pros

Operations and manger level employees are so great to work with. Leadership communicate that they are transparent, but there's been lack there of. The Director level and below across the company have a strong work ethic and passion for the Company, which makes it a great place to work.

Cons

No visibility to the future or what is driving leadership goals.

5.0

9 Jul 2023

Amazing work environment for equestrians

Merchandising intern

Recommend

CEO approval

Business outlook

Pros

Like minded individuals coming together to share their passions with consumers. Great people, great office, and great experience!

Cons

Lots of employees choose to work from home, which creates a different work environment from what it once was.

Viewing 1 - 3 of 130 Reviews

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