Does SmartStop Self Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, SmartStop Self Storage employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SmartStop Self Storage. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at SmartStop Self Storage?

43% of SmartStop Self Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SmartStop Self Storage 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SmartStop Self Storage?

Assistant Manager (17) , Store Manager (9) , Assistant Store Manager (7) , Property Manager (7) , District Manager (3) , Store Manager/District Trainer (3) , Manager (2) , Site Manager (2)

What are the pros of working at SmartStop Self Storage according to real employee reviews?

"Good company and good benefits." ((in 5 reviews)); "Great benefits, easy work schedule, short weekend hours, always a possible bonus ( depending on your monthly numbers)." ((in 3 reviews))

What are the cons of working at SmartStop Self Storage according to real employee reviews?

"This place is built on lies upper management does not care about you they will tell you one thing and then when you do it they will cover themselves be careful." ((in 5 reviews)); "Low Pay not much money" ((in 3 reviews))

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SmartStop Self Storage

SmartStop Self Storage Reviews

Compare reviews

2.7

43% would recommend to a friend

(75 total reviews)

H. Michael Schwartz

57% approve of CEO

61% positive business outlook

Ratings by category

3.7

Work/Life balance

3.1

Diversity and inclusion

2.9

Culture and values

2.9

Compensation and benefits

2.8

Senior management

2.6

Career opportunities

SmartStop Self Storage has an employee rating of 2.7 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStop Self Storage employee rating is 27% below average for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

75 reviews

1.0

28 Oct 2025

Don't do it

Assistant manager

Recommend

CEO approval

Business outlook

Pros

No overtime No late nights

Cons

Upper management is the worst

2.0

4 Sept 2025

Average Job

Area manager

Recommend

CEO approval

Business outlook

Pros

Job security and downtime so not always pressing you

Cons

Lots of cleaning and potentially dealing with rude clients

1.0

30 Aug 2025

Micro Management

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Want to say the free food and car washes but those were dwindling down my last couple of months there.

Cons

They want you 5 days in office because they like to micro-manage.

Viewing 1 - 3 of 75 Reviews

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Jobs at SmartStop Self Storage

District Manager - SoCal & NV

Assistant Store Manager

Assistant Store Manager - Part-Time & No NIGHTS!

Assistant Store Manager - Part Time

District Manager - Colorado

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SmartStop Self Storage

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Reviews by job title

Don't do it

Average Job

Micro Management

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