SmartTalent Reviews

The commission is very little, unless a temp worker is converted early, which as a Recruiter you don't have tons of control over. The base salary is low, and monthly commission (other than a converted contract) is a group commission, meaning the whole branch has to generate over a certain amount each month in order to earn ANY commission. Each Recruiter will therefore earn the same monthly commission, regardless of how much or little each recruiter generates. (Recruiters can freeload off each other. I made less at Smart Talent as a full cycle Recruiter than I've made in all past HR Coordinator roles, despite meeting and exceeding all minimum requirements set by management. Pay aside, the environment is unprofessional (swearing, explosive confrontations, inappropriate music in lobby) and all technology is outdated and embarassing to use with candidates. Our mandatory online application if not done at home was done in the lobby on SmartTalent computers, which were glacially slow frustrating for candidates to get through. Recruiters are expected to use their own cell phones while on call, without SmartTalent contributing to your phone plan, They claim that if the branch earns more than a certain amount, they will contribute, but that was never reached during my time there. All interviewed candidates had to complete a hard copy application on top of the electronic one, and had to accept or reject healthcare on the spot, which is odd and awkward for someone who hasn't even agreed to work for you. So oldschool and a complete waste of paper and time. I only worked an 8 hour day there maybe a couple times. All other days were 10+ hours, and you are on call for a week rotationally, which at a smaller branch was every 3-4 weeks. Basically you performed work sometimes at 4am, 11pm, weekends, and everywhere in between about a quarter of the month, while being salaried. You cannot have a life this way, especially while earning low pay. Recruiters are not encouraged to use their PTO, and SmartTalent has been known to call you when you finally do take it because they're not properly staffed and disasters ensue ALL the time. This is not somewhere you should work if you have any Recruiting or HR experience, as there are SO MANY better opportunities out there for companies that actually respect their employees. I never thought I'd be cleaning bathrooms and dumping trash late every Friday night at this stage in my career (they can't afford a cleaning service); so disheartening.

Let me be honest and frank here- SmartTalent is the most GOD AWFUL company I have ever worked for. They do not support or reward talent. This company has the highest turn over rate I have ever witnessed. They blame the high turn over rate on the industry and becoming "burnt out" but this is simply not true, it is them being in denial and defensive.The only employees who have been there for longer than a year are the managers who have been with the company since the beginning and are all best friends who only look out for themselves and behave in the same unethical, unprofessional and deceitful way. I was amazed by the constant daily inappropriate and sexual comments made by managers. The "commission structure" is a joke (if you even receive your full comission). The base salary is not comparable to what other ACTUAL recruiting companies offer. The training is also a joke. Just sit down and read a horribly written 200+ page manual. They will lie and sell you on this great opportunity for infinite earning potential but the type of clients (general labor, warehouse) they have and pursue and the way they conduct their business, there is no growth or earning potential here. Also BEWARE, SmartTalent management is known for making fake accounts and writing their own positive reviews. Take every positive review with a grain of salt as it could very well be the owner or management team. Also take note of the owners response to any negative review. Notice how it is so unprofessional, demeaning and bitter? That alone will give you a good glimpse of the type of negative, unhealthy environment that is SmartTalent. P.s. I did not leave involuntarily.