Smartcat Reviews

3.5

60% would recommend to a friend

(85 total reviews)
avatar

Ivan Smolnikov

65% approve of CEO

58% positive business outlook

Smartcat has an employee rating of 3.5 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartcat employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

85 reviews
1.0
27 Feb 2024

TOXIC WORK CULTURE

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work but every company offers this now.

Cons

Everyone is overworked and underpaid significantly. Upper management is toxic and constantly changes direction.

1.0
4 Nov 2025

Really terrible place to work

Recommend
CEO approval
Business outlook

Pros

Remote work Colleagues are kind and helpful

Cons

Toxic work environment Poor leadership Fire people without any notice and act like everything is ok Impossible to hit quotas The Hr is not genuine and does not actually care about people The product is struggling and customers can see it

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Smartcat Response
6mo
Thank you for sharing your experience. It is hard to hear that you felt unsupported, and your perspective truly matters to us. We take feedback about workload, communication, and culture seriously and continue to learn from what people tell us. If you ever feel comfortable reaching out, I am here to listen. I genuinely wish you a role that brings you the stability, support, and growth you deserve. Warmly, Stacey Richey, VP of People
2.0
10 Dec 2025

Witnesses to a change in reality

Recommend
CEO approval
Business outlook

Pros

Interesting subject matter, remote work

Cons

Opaque management, employees are expendable, a huge technical debt, no documentation

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Smartcat Response
5mo
Thank you for sharing your feedback and for your time at Smartcat. We recognize that experiences can vary by team and role. We want to share some context for candidates considering Smartcat today. We place strong emphasis on investing in our people, maintaining clear engineering documentation and technical standards, and building transparency and trust across the organization. These are active priorities for our leadership and teams. We appreciate candid feedback and encourage candidates to speak with current employees to gain a well-rounded view of life at Smartcat. Warmly, Stacey Richey VP of People
Viewing 1 - 3 of 85 Reviews

Glassdoor has 115 Smartcat reviews submitted anonymously by Smartcat employees. Read employee reviews and ratings on Glassdoor to decide if Smartcat is right for you.