Smiggle Reviews

3.0

41% would recommend to a friend

(567 total reviews)
avatar

John Cheston

33% approve of CEO

28% positive business outlook

Smiggle has an employee rating of 3.0 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smiggle employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

567 reviews
1.0
17 Feb 2017
Recommend
CEO approval
Business outlook

Pros

The children are so funny!

Cons

No back of house area, no toilets the nearest public toilet takes 10mins to walk to often is dirty and don't have toilet paper, No fridge or mircowave and even got told to not let the staff keep bottles of water on the stock racking so no access to drinking water throughout the day. No where to hang your coats or bags and the stockroom is overflowing with stock which meant for the most of winter my coat has been on a floor sometimes still wet from rain when I put it on at the end of my shift. No hot food and no keep refrigerated food items can be taken in to work. You can hear the loud music clearly in the back meaning no where for 5mins peace. The RMs and HO are not realistic at all. They are rude and can not show you enough that you are worthless to them. Even though the turnover is nearly 80%. Always on a tasks means you never have time for customers. If you ever fall behind on the endless amounts of tasks they will belittle you! I have never been so overworked, stressed and de motivated in my whole life. They only think I learnt since working here is how to hold my wee for longer and that no matter what I do I will not be good enough for Smiggle.

1.0
15 Mar 2018

Depressing

Recommend
CEO approval
Business outlook

Pros

The children make me smile

Cons

Before I joined this company I should have really listened to the reviews as they are accurate!!! So please if you happen to apply for a role at Smiggle. READ THE REVIEWS!!! Since I have been working here my whole life outside of work has gone. You are overworked and understaffed. VM emails sent nearly everyday as to what to change in your store. Even though you would have done a promotional change 2 weeks earlier. As a manager you are expected to open the store, do promo by yourself in the morning do a comms sheet. Fill out a budget book which could be easily computerised but Smiggle are really cheap with investing in stores so you have manually write in a book your sales and other things. Do a line count which does not make sense invest in cameras and security barriers and you wouldn’t have to do one. Promo change usually it’s yourself doing the main bulk of it and it happens every 2 weeks. A lot of lone working. Minimum lone working in Smiggle is 4hrs by yourself on a typical day sometimes that can go lone working all day by yourself which happened to me!! No toilets in store, no staff room, loads of stock that dosent shift. Asked to cover in other store but not reimbursed . Lots more negatives. However overall feeling of working in this place is overworked, exhausted to even spend time with family when finish work and no social life.

2.0
13 Jul 2018

Dysfunctional Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- 50% discount - Quick progression - Great team members

Cons

- Staff turnover in this company is unbelievable, people are always leaving. That’s why progression is very quick, constantly having to support other stores because they have no staff. - Constantly cutting hours but expecting the same results to be met. - No staff room or toilets in most stores, can’t really relax on your break, expected to eat outside or in the stockroom - Made to sell products that are faulty and expected to act surprised when they are returned

Viewing 1 - 3 of 567 Reviews

Glassdoor has 639 Smiggle reviews submitted anonymously by Smiggle employees. Read employee reviews and ratings on Glassdoor to decide if Smiggle is right for you.