Does Smythson pay their employees well?

According to anonymously submitted Glassdoor reviews, Smythson employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Smythson. This rating has been stable over the past 12 months.

How satisfied are employees working at Smythson?

58% of Smythson employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smythson 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Smythson?

Sales Associate (16) , Sales (4) , Warehouse Operative (2)

What are the pros of working at Smythson according to real employee reviews?

"Pleasant and fairly relaxed working environment." ((in 5 reviews)); "Great people to work with" ((in 4 reviews))

What are the cons of working at Smythson according to real employee reviews?

"Salary is low for a luxury sales associate" ((in 5 reviews)); "dysfunctional management" ((in 4 reviews)); "no career progression" ((in 3 reviews))

What are the top reviewed Smythson locations?

London , Strabane , Birmingham , Swindon , Knightsbridge

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Smythson

Smythson Reviews

3.5

58% would recommend to a friend

(48 total reviews)

Xavier Rougeaux

96% approve of CEO

38% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.4

Work/Life balance

3.3

Culture and values

3.2

Senior management

3.1

Compensation and benefits

2.8

Career opportunities

Smythson has an employee rating of 3.5 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smythson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

48 reviews

4.0

18 Oct 2025

Interesting place to work for...

Retail management

Recommend

CEO approval

Business outlook

Pros

- team - location - luxury retail experience - carreer progression

Cons

As every retail environment, can be very stresful during busy times of the year.

3.0

19 Aug 2025

Fine

Data analyst

Recommend

CEO approval

Business outlook

Pros

Staff discount, and great location

Cons

bureaucratic, a business that is slow to change

5.0

27 Jul 2025

Nice staff

Sales associate

Recommend

CEO approval

Business outlook

Pros

good coworkers nice environment easy job

Cons

boring, not a lot of foot traffic 1% commission only

Viewing 1 - 3 of 48 Reviews

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Jobs at Smythson