Solarity reviews about "employee"

Working here was one of the worst experiences of my life. This company does not care about its employees at all. The pay is a joke and hasn’t increased since 2017, while the cost of living keeps going up. Raises are pennies and feel like an insult. Management is toxic, disorganized, and completely out of touch with reality. They constantly pile on extra work that isn’t part of your job and expect you to just deal with it without question. Mandatory overtime is nonstop — every single day, for years — and there’s zero respect for your time or mental health. To make things worse, the company outsources work overseas and holds those workers to much lower standards, leaving U.S. employees to pick up the slack. It’s unfair, exhausting, and demoralizing. If you value your sanity, your time, or your self-respect, stay far away from this place.

Low pay, poor training, and very poor communication.

Low pay. Management only cares about money. No support from supervisors or higher. Unattainable metrics. Most of the review department has been outsourced to overseas and those employees are not held to the same standards. Bad employees get rewarded while good ones get screwed over. Inconsistencies across the board. No transparency, communication, or accountability from management. Knowingly choose to ignore actual advice in order to squeeze more money out of clients while making the reviewers job more difficult. Took away employee engagement surveys because they had no intention of actually fixing any issues. Constant mandatory OT because they refuse to staff correctly (months at a time with no break).

- Poor pay, literally had to demand a pay increase several times after a job title change, wasn't given a raise until 6 months into doing the new job - Horrible benefits, started with no PTO for the first YEAR, expensive health insurance and 401K match is pitiful. PTO accruals is abysmal. - You can tell they stopped caring about their employees when the Christmas party started out giving bonuses to employees and has since dwindled to a meat and cheese tray. Company refuses to pay for any lunches or anything. Don't expect any perks like a normal company - Several instances of sexual harassment that was just swept under the rug - Little to no training, will literally take 6 months minimum until you're even slightly understanding the software - Management act like they're still in college. Crass, clicky, unwilling to listen to new ideas/change - Lie to your face and cut your hours to force you to quit or just lie about you and fire you - Unreasonable metrics used against you, often expecting you to work overtime (for no extra pay of course) and still fire you - Blatant favoritism, little to no yearly raises except for favorites of course

This is probably a job title you won’t see posted any longer, as they decided to save money and outsource this work overseas. This put a huge strain on the US employees, since it wasn’t working out well. Mandatory OT everyday for months on end, and if you couldn’t do it, you got an occurrence. And of course, in a metric-based productivity environment, burnout is not acceptable. So no work-life balance at all. It’s sad because before the CEO decided lining his pockets more was better than hiring & paying more US employees, I really enjoyed it. I worked on a great site with excellent and very easy going support. Then the implementation happened and everything just tanked. I was moved to a different site despite my objections. There was no support on this team, the metrics were outrageous and confusing, the constant OT, and the fact they wouldn’t replace anyone who quit in the US due to trying to get the overseas replacements online, thus stressing us more… burnout set in, and it was time to move on for my own mental health. Also - the job post I applied to stated after 90 days of good performance, a raise would be given. That never happened, and I made the rockstar bonus just about every week.

Management/HR constantly demean their employees and break them down. Absolutely no positive feedback for good work. Horrible pay and benefits. Only people who are inqualified/uneducated and easily manipulated are placed in management positions. You are retaliated against if you report any wrongdoing of management to employees. This company is very cliquish and if you aren't in that clique you are doomed from the start. Don't waste your time working here!!!

The goalposts of working at EDCO change frequently, randomly, and without reason. Employees will find themselves punished for varying minor infractions, and possibly find their goals and metrics shifting wildly without explanation. Productivity rates nearly doubled for many employees over the last year, problems with EDCO’s own proprietary software program also led to many people having to do more unnecessary work without a timetable for these things to be fixed. (One group of employees Literally had their system have a huge processing error for their work that led to everything having to take longer to work. This issue was not fixed for nearly 6-7 months.) Due to the shifting metrics requirements, the opportunity to earn extra pay basically vanishes as employees have to work even harder to just even keep their jobs. The computer system also monitors time spent actively working — but any breaks for water or bathroom visits that are done, even 15 minute breaks, is counted against “time actively working” — meaning it can become incredibly easy for anyone to suddenly find themselves under that threshold and getting written up. It is now regularly pushed for employees to pick up working multiple sites — and despite a supposed “10 week on-ramp”, training for new sites is usually woefully inadequate as Team Leads are generally slammed with huge amounts of work, leaving employees new to the sites floundering.