Southern Star Reviews

2.8

37% would recommend to a friend

(106 total reviews)

Jeremy Fields

53% approve of CEO

41% positive business outlook

Southern Star has an employee rating of 2.8 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Southern Star employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

106 reviews
3.0
26 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Reliable work with good benefits package

Cons

I was hired on the premise of a lie. I was told it was possible to earn a salary as high as $45,000 in the first year. But there was already changes about be made and by the time I was hired, the pay system was changed and drastically reduced the pay. I was issued tools of poor quality. I had to repeatedly ask for good tools, and I finally just bought my own. Dealing with irate, entitled, and ignorant customers on a daily basis. Performance metrics are unrealistic, and they're very difficult to achieve and concurrently maintain high quality work. Expected to work in all conditions, never mind the claim of "safety" as being #1. Field support goes home at 7 pm sharp, and we're frequenctly left in the field blind with no support. I have been home as late as 11 pm. 7-9 is typical.

1.0
15 Aug 2014
Recommend
CEO approval
Business outlook

Pros

take home vehicle, decent equipment

Cons

you dont even get paid until you arrive at your first job. you have to be at first job by 8am. if it takes you an hour or TWO to get to that first job, youre leaving your house at 6am. You dont get paid for the two hours youre driving a company vehicle, in uniform, to that first job. When youre done with your last job of that day you clock out. if it takes you that same two hours to get back home, again, youre not paid for it. The hourly wages suck. The ONLY way youre hitting 3,500-4500 bucks a month is if youre working 100 hours a week. do the math. If youre willing to bust your hump doing 100 hour weeks for a paltry take home of $2,000 then this is the job for you

1.0
1 Jun 2017
Recommend
CEO approval
Business outlook

Pros

You get to meet new people everyday. You get to work outside and alone for the most part. I enjoyed most of my customers.

Cons

The corporate culture is crap. Everyone above the regional manager is absolutely clueless when it comes to hiring good employees. When I first started it wasn't that bad. You were paid piece rate based on the jobs you did. That meant you were in full control of your earning potential. Once they changed to hourly the company started getting more and more worthless. I don't understand how they expect to not only retain but attract hard working employees. I would not be surprised if this company gets shut down when they can't keep enough employees to work for them. I feel bad for the FSM's who get paid crap salary to deal with the ridiculous standards corporate pushes them to enforce. Another downside is the lack of family time. If you want to work very uncertain hours and be told you have to work mandatory days at last minute notice then this is the job for you. With no experience be prepared to start out at $11 while training, $12 when you go solo and a whopping $13 after your first 90 days. If you have prior experience don't expect much more. The medical benefits are also a joke and adding your family members will pretty much drain your check. Also be fully prepared to work in pouring rain, sleet, snow, extreme heat and freezing cold.

Viewing 1 - 3 of 106 Reviews

Glassdoor has 110 Southern Star reviews submitted anonymously by Southern Star employees. Read employee reviews and ratings on Glassdoor to decide if Southern Star is right for you.