SpaceBound Reviews

4.2

81% would recommend to a friend

(16 total reviews)
avatar

Patricia Miller

90% approve of CEO

81% positive business outlook

SpaceBound has an employee rating of 4.2 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SpaceBound employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

16 reviews
1.0
14 Jan 2017

Where careers go to die

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some fellow employees were hard working, intelligent and dedicated to helping each other. Those employees that fell into the aforementioned categories made working there a reasonable experience.

Cons

I will echo many of the cons other people have reported on this site. Note that these issues apply not only to hourly employees but salaried professionals as well. Nepotism: Hidden behind at least three last names that go right to the top. Employees have to watch who they say things to because they're likely talking to a husband, wife, brother, cousin or friend of the family. If management doesn't like what is said the best case is the employee is ignored; worst case management retaliates directly or indirectly. Work/life balance: Employees better be in the office on the dot or early and not leave one second before their scheduled end-of-day time or they're pulled into HR and scolded. There is no flexibility for things like doctor or dentist appointments or family emergencies. If an employee is not in the office at a minimum that's a half vacation day docked. Career: There is no chance for advancement being a small company. Their technologies are outdated by at least five years. This business runs on Microsoft Access and everything is custom programmed in house and is confusing to outsiders and new employees. Their business model is dying and they're scrambling to find something (anything) new to get into before the well runs dry. Holidays: All employees work Labor Day and Memorial Day and any other holiday that falls on a Monday. No exceptions. Vacation time: If employees attempt to take a vacation day adjacent to one of the few paid holidays management will penalize the employee by taking away holiday pay and make them use a second vacation day. They also ban vacation requests October through December meaning vacation days can only be used nine months out of the year. No exceptions. Location: This place is in LaGrange, Ohio. It is miles from any urban center making running errands impossible. The only quick food options in town are Subway and McDonalds. Employees need quick food options because lunch is thirty minutes and they mean it. If an employee takes over thirty minutes for lunch they will be pulled into HR and scolded. Payroll: It's monthly, it's via paper check and management intentionally waits until five minutes before the end of the day to hand out the check ensuring employees are hard pressed to get their money for one or two business days after waiting all month. Salaried employees must punch a paper time clock.

1.0
27 Oct 2019

Anonymous

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only thing worth noting about SB is they do have quality employees. They have some great hires that are very hard workers and I'd be happy to work with (well, some of them anyways) anywhere else. They will give you a somewhat nice welcome. Planter, welcome chocolate kit, card. That's it...seriously. Sometimes the positive reviews, seem eerily similar to things I heard in management meetings that makes we wonder there authenticity. (AKA I think they're fake.)

Cons

You get paid once a month, by check, and is handed out by hand, as close to 5:00p the last working day of the month. Likely, you won't make enough money for a limit on your electronic deposit to matter, but if you do, you have to go to the bank to deposit your check the next day, and wait a following day for it to deposit. No direct deposit options. No biweekly pay options. Why? It was voted on...by who? Your guess is as good as mine. Never once found someone is said vote. Say you take the day off on the last day of the month...then you'll get your paycheck the next time you're back at work. EVERYONE must clock in/out...with a punch clock. Your time is tallied and reviewed by hand. If you are 5 minutes late, it's noted. Salary...yup, still must clock in. Also, it's a 45 minimum work week, 9-6, 1/2 hr lunch. No exceptions. Hourly, is 10-6, 1/2 hr lunch. No exceptions. I recommend bringing your lunch. It's in LaGrange, there are no options besides McDonald's, Subway, or a local grocery store. But you'll be hard pressed to do any of that in 1/2 hr, especially if there is a train. Wife and husband own the company, and they fight frequently. It makes things very uncomfortable...very uncomfortable. Oh - also last know, 2/3 kids are on payroll...ask what their roles are. Very few holidays off....expect to work Memorial Day, Labor Day, July 4th, etc. You have to work the day before and after to get holiday pay. Don't expect the CEO/COO/Controller to be there though. They are a small business for a reason, they'll never hire above 50 ppl because 1/2 of the policies/HR practices would break the law. Read the handbook before getting hired. If you find anything fishy, think about it, because it infrequently changes, and is enforced. If you are considering an IT, ask questions. They are not an IT company, they are a reseller. I would recommend asking about their IT services they sell, and read a BBB review or two. You'll work in a cubicle, you can't work from home, and yes, you still have to punch in and out 9-6. You get a full day off, or a 1/2 day off. No exceptions. If you have a 9am appointment and can arrive by 10am, don't bother. It's still a 1/2 day off. Also, nothing is around LaGrange, so it's not the easiest to plan for appointments before or after work since you work 9-6, no matter what. The average tenure is no where close to 8 years. That is a lie. The turnover rate is extremely high. The only reason the tenure is a bit higher, is because it's under 50 employees, and a few employees have been there forever. You'll find out who those people are very quickly. I'm not paranoid when I say your computer and phone lines can be and will be viewed or monitored. Most employees know that by now, and you'll find the work arounds fairly quickly. When you're offered a position for product specialist or CSR and the CEO tells you to watch out for certain people, take that as a red flag, against the CEO. Do the math on your benefits and salary. Maybe they offer you a slightly higher salary, but chances are you'll lose all that money paying for healthcare, since they only pay 25% of the employee portion. It takes awhile to meet or get to know people, it's not you. I promise.

4.0
17 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Everyone here is extremely pleasant to work with. Management understands their priorities well. Pay seemed to be right on par if not slightly better than industry. Benefits were (basically just health and dental) were great, but no 401k, and Simple IRA match was worthless. Bonus' seemed to always come regardless (not sure if this is good or not lol) Management values doing it right even if that means timelines suffer, was never rushed to put out junk for the sake of getting things done. Owners are extremely wise and involved in business, easy to work with and KNOW their stuff.

Cons

All ownership and officers are family, matter of fact regardless of people's skill-set or qualification when higher level positions opened up outside family members not-qualified for the position were hired instead of promoting inside employees with the drive, knowledge and qualification for the job. Even going outside would have been better then hiring someone just because their family. Company is EXTREMELY out of touch with common corporate practices. Pay checks once a month, no direct deposit, 30 minute lunches for Management & Salaried positions.. No schedule flexibility. In this day and age, flex time for salaried, management and IT and related jobs is almost a must to attract talent, specially if you're only going to get 30 minutes at lunch to take care of errands and calls that come up in the day. Did I mention you can't have your cell phone in the building? Almost no public Holidays. Being an e-Commerce company i can understand this some what, but there could have at least been rotations so that there were more Holidays' but staff took turns so that not everyone had to work. Not much room for advancement because of the small size of the company.. No ones fault, but unfortunately is a bi-product of being a small company, not their fault.

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Glassdoor has 18 SpaceBound reviews submitted anonymously by SpaceBound employees. Read employee reviews and ratings on Glassdoor to decide if SpaceBound is right for you.