Does Spence Diamonds pay their employees well?

According to anonymously submitted Glassdoor reviews, Spence Diamonds employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spence Diamonds. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Spence Diamonds?

63% of Spence Diamonds employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spence Diamonds 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Spence Diamonds?

Diamond Consultant (28) , Front Desk Receptionist (6) , Front Desk (5) , Front Desk Customer Service (5) , Front Desk Associate (4) , Sales Consultant (4) , Sales Support (4) , Sales Associate (3) , Sales Diamond Consultant (3) , Sales Support Associate (3) , (2) , Accountant (2) , Assistant Store Director (2) , Branch Manager (2) , Concierge (2)

What are the pros of working at Spence Diamonds according to real employee reviews?

"great people to work with." ((in 8 reviews)); "The company is very organized and the team here is awesome." ((in 7 reviews)); "This is a very positive, comfortable work environment." ((in 6 reviews)); "Spence fosters a positive work environment and helps its employees learn, grow, and gain more knowledge every day." ((in 5 reviews)); "Flexible hours, will work with scheduling needs" ((in 5 reviews))

What are the cons of working at Spence Diamonds according to real employee reviews?

"bad management, lack of empathy, and staff with lots of backstabbing." ((in 9 reviews)); "The low pay is honestly a slap in the face when compared to the high bonuses consultants are paid on top of their commissions." ((in 5 reviews)); "If you are not committed or serious about the job, training is difficult as there is alot to learn" ((in 5 reviews)); "Management does not believe a good sales person makes a good manager so advancement opportunities are much more limited than they claim" ((in 3 reviews)); "no work life balance" ((in 3 reviews))

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Spence Diamonds

Spence Diamonds Reviews

3.7

63% would recommend to a friend

(157 total reviews)

Callum Beveridge

74% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (157 reviews)

Ratings by demographic groups

Gender

Sexual orientation

Disability

Spence Diamonds has an employee rating of 3.7 out of 5 stars, based on 157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spence Diamonds employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

157 reviews

5.0

6 Jul 2026

Great team to work with

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

They have good team to work with

Cons

Nothing I have recorded since I started working with them

1.0

11 Apr 2026

No opportunity to grow

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nothing positive about working here

Cons

Everything about the company. Culture is all about making the investors happy. Overpriced products

5.0

28 Jan 2026

Its honestly great!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Staff engagement, bonus, flexibility, understanding

Cons

can't travel during christmas time

Viewing 1 - 3 of 157 Reviews

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Jobs at Spence Diamonds

Entry Level - Production Assistant (Contract)

Quality Control Technician

Part Time Customer Service Associate