5.0
31 Jul 2018
Best in class tutoring platform and customer service
Current employee, more than 1 year
London, England
Recommend
CEO approval
Business outlook
Pros
Quality of the Spires tech combines seamlessly with a management team who focus intensely on customer satisfaction to result in a level of product and service I have not seen elsewhere in the tutoring market. As a tutor you and your end customer's interests are aligned; sometimes the agencies can get in the way but Spires wants all stakeholders to be happy. Breath of fresh air.
Cons
If not for a specific exam, sometimes when they arrive the customers don't know exactly which level they want. More a problem with the customers than the company I reckon! That's the only point I'd make though
