The management operates using fear-based scare tactics on their employees, which will continue to effect you and your career, even after your departure. For example: management has blackballed several people from Splash in the job market over the past 2 years, and has threatened to fire qualified employees numerous times without any substantial, factual reason to do so.
Employees are blamed for unfortunate circumstances, especially if it is beyond their control. For example, if a client leaves because they can no longer afford to pay for the services, then the employee is responsible for that loss, and it is documented on their performance record.
The business model is broken and attrition is high both externally and internally. Clients of Splash typically pay $5000 each month, which vastly outweighs the actual value of service they receive. Employees of Splash cannot deliver quality service to clients when their workload is grossly overloaded.
Employee mental health takes a toll. The Employees of Splash are brilliant, energetic and really great people. After employed for about 30 days, you can tell the vast difference in personality, relationship skills, energy levels and overall attitude on account of workload and fear-based stress from management.
