The negative reviews are what you should take into consideration. If you look closely at the positive reviews, you can tell they were either coached or written by management. For example, how can someone in an entry level position (Client Manager) have the insight of the attendance of “regular” feedback sessions?
Having worked only in the Melbourne office, it seems like micromanagement, no benefits and low pay are common cons company wide. “Friday Drinks” is incredibly inconsistent and the only company paid social event was the Christmas Party. There was a brief period where a few events were organised by other staff members out of their own initiative, however, that too disappeared. The only form of recognition is “Employee of the Month”, where there is no added bonus of “Social Rewards” or “Drink tokens purchased at local bars”, only a framed piece of paper with your name on it.
If that doesn’t deter you, why work for a company that has no common office procedures? Fire wardens, first aid officers and emergency procedures do not exist in the Melbourne office or isn’t common knowledge amongst employees. Granted, working in an office is a low risk workplace, but at the bare minimum, ergonomic support is not noted. If a company cannot even get the basics right, it should give a fair indication of how business is conducted and what corners are cut.