Sprig Reviews

4.5

79% would recommend to a friend

(39 total reviews)

Ryan Glasgow

81% approve of CEO

85% positive business outlook

Sprig has an employee rating of 4.5 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sprig employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

39 reviews
2.0
3 Aug 2022

What's happening here?

Recommend
CEO approval
Business outlook

Pros

- Company filled with genuinely smart and good humans - Customers seem to really love the product once they sign on - Pay is highly competitive

Cons

Sprig is a company on paper that has it all - great funding/investment, exciting new leadership, a seemingly competitive product, and a market ripe for opportunity. In the year+ I have been here I have unfortunately watched the wheels rapidly fall off this company, and the executive team is doing an unbelievably poor job of picking up the piece and steering the ship. The company has moved into a near complete hiring freeze, resources are tighter than ever, and revenue targets are missed significantly month over month, yet the executive leadership team would have you believe everything is going exactly according to plan. The c-level execs have been asking people to do more with less, and there is zero awareness or acknowledgement of the reality of our situation. Numbers seem to only be trending in the wrong direction, and instead of diagnosing the problems, we continue to "iterate quickly" aka make yet another dramatic shift in our GTM strategy based on an anonymous survey we did of 6 random people who told us they like one shade of yellow more than another. The exec leadership has begun witch hunting; random meetings with high-power individuals are put on calendars, whispers of performance are happening behind closed doors, and the majority of people are feeling uneasy and unhappy. They proclaim an environment build on transparency and honesty, but people have been let go with very little explanation, and rapid, dramatic changes continue to be made with little to no rationale. The competitive landscape is fierce and ever-growing, and the company has made almost zero investment in intel and analysis. We lose deals constantly with no understanding of why, and the deals we do close are all tiny. There are seemingly no greener pastures in sight, despite what the execs will have you believe.

avatar
Sprig Response
3y
Thanks so much for taking the time to write this review. We hear you, and we take your feedback seriously. While it has always been our Leadership Team's intent to promote transparency at Sprig, we're sorry to hear that our efforts to communicate openly with the company have fallen short of your expectations, and that impacted your experience here. We'd genuinely appreciate the opportunity to connect with you to further discuss your feedback: Please don't hesitate to reach out directly or email feedback@sprig.com to continue the conversation.
3.0
20 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The product simply makes sense and should be something every digital and SaaS company adopts to ensure customer feedback gets into the product design loop. Dynamic and dedicated team all very motivated to make this product a success.

Cons

Long hours and slow hiring cycles. A scattershot approach to product development and not enough focus on refining successful features that have launched. A lone wolf mentality across the company where group solutions are not encouraged until every possible alternative has been exhausted. High stress. Communications from leadership are confusing and don't seem to line up with the actions that the company takes.

2.0
4 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Sprig's platform is truly innovative and melds the world of user research with AI analysis. As with all evolving startups, developing the products Sprig offers is a bumpy journey, but the progress is always inspiring, and the teams there are passionate about the product. Team members are a pleasure to work with and very collaborative in getting the job done.

Cons

I always thought that CEOs and great leadership skills went hand-in-hand. At Sprig, I learned that is not the case. Apart from micro-management tactics, the CEO significantly lacks empathy for the employees who deliver the work that builds that platform further. He often has tunnel vision and is very reactive to situations instead of proactively identifying shortfalls and working collaboratively toward solutions.

Viewing 1 - 3 of 39 Reviews

Glassdoor has 40 Sprig reviews submitted anonymously by Sprig employees. Read employee reviews and ratings on Glassdoor to decide if Sprig is right for you.