Springbox Reviews

3.6

66% would recommend to a friend

(77 total reviews)

John Ellett

72% approve of CEO

57% positive business outlook

Springbox has an employee rating of 3.6 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Springbox employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

77 reviews
2.0
2 Aug 2017

Lack of Communication and Spontaneous, Reactionary Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people that work here are extremely intelligent. Every day with the team is inspiring and has personally fostered growth. The culture, while it may be too casual at times, is fun, relaxed, and energetic. The office space is older, but it feels comfortable and Springbox does try to accommodate needs when they arise (comfy spaces to get away, snacks, more meeting rooms, etc...). Processes are also being worked on and it feels like teams are actively trying to solve process issues and create some sort of structure.

Cons

Leadership is so out of touch the rest of the company. Revenue is pushed as the sole motive to work harder and harder, leaving inspiring motives like innovation, creativity, and personal development to the wayside. In fact, themes like these are only discussed in correlation to driving new business to Springbox. Timelines for projects are constantly accelerated leaving people scrambling to finish work for the sake of meeting internal business goals. Quality of work is sacrificed for revenue goals due to lack of planning by leadership - and it has not improved in months. Few people are working overtime while others have little to no work. There is no balance with work distribution, only favoritism. HR approaches hiring and people management from a cold and apathetic perspective. We never see or hear from HR unless someone is being fired, or there is a major policy change. Leadership tends to place the blame of company issues on the employees, alluding to employees not working enough hours instead of owning up to the obvious workflow and communication problems.

1.0
18 Mar 2018

An Experience I Won't Forget

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some smart people working there.

Cons

To say my experience at Springbox was bad would be an understatement. With a few notable exceptions (the Chief Vision Officer and a few females at the Director/AD level), the leadership team at Springbox is woefully ill-equipped to lead, grow or maintain a positive work environment. In my time at Springbox, I was treated poorly by multiple members of the leadership team in attacks that were directed more at my person, than at my performance. There is little consequence for management that mistreat women. There is also little consequence for nepotism. With one notable exception, individuals in management who maintain friendships with top leadership do not suffer consequences for their poor quality of work and lack of work ethic. There is an attitude amongst leadership that employees just need to get things done, regardless of best practice or quality. This behavior and attitude leave individual contributors to pick up the pieces when everything goes wrong, as it almost always does. In multiple instances, the leadership of the organization came forward asking employees to work extra hours, "hire a babysitter," miss time with family, and to work over the holidays to make deadlines on projects that were not adequately scoped or sold. When employees agreed and worked additional hours or over holidays, there was no compensation or acknowledgment of shortcomings in planning to ensure these kinds of requests did not become the norm. I do not believe Glassdoor is a forum that is appropriate to call people out by name but if you are applying or interviewing at this company, take a good look at individuals in the organization who are in leadership roles in Product/Sales, parts of Experience, Project Management, and Development. In regards to HR, while members of this team are and have been kind and empathetic, they have zero power and affect zero change. It is a shame that the leadership of this organization leaves such a dark cloud over the experience of many of its past employees. Some incredibly talented and intelligent individuals have worked for, or are currently working for Springbox, but they will not get the growth opportunities or recognition that they deserve. When considering a job at Springbox, it is essential to understand that you will have little chance of learning new skills, having your voice or frustrations heard and taken seriously, receiving a raise or adequate compensation, and an opportunity to improve what is currently a very flawed model. Please note, this experience is not an isolated incident.

Viewing 1 - 3 of 77 Reviews

Glassdoor has 80 Springbox reviews submitted anonymously by Springbox employees. Read employee reviews and ratings on Glassdoor to decide if Springbox is right for you.