Question 1

Is Starling a good company to work for?

Accepted Answer

Starling has an overall rating of 3.4 out of 5, based on over 732 reviews left anonymously by employees. This rating has decreased by 10% over the last 12 months. 53% of employees would recommend working at Starling to a friend and 47% have a positive outlook for the business. The best reviews about Starling have been left by employees working as Software Engineer, Customer Service Representative and Customer Service Agent.

Question 2

Does Starling pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Starling employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Starling. This rating has decreased by 7% over the last 12 months.

Question 3

How satisfied are employees working at Starling?

Accepted Answer

53% of Starling employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Starling 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

Question 4

What are the top reviewed jobs at Starling?

Accepted Answer

Customer Service Representative (59), Software Engineer (54), Customer Service (46), Fraud Investigator (24), Customer Service Agent (22), Onboarding Specialist (17), Customer Service Team Member (16), Onboarding Associate (13), Due Diligence Officer (10), Manager (10), AML Investigator (9), Analyst (8), Onboarding Team Member (8), Collections Agent (7), Customer Service Team Lead (7)

Question 5

What are the pros of working at Starling according to real employee reviews?

Accepted Answer

"Great people and you'll never be stuck doing the same job day in day out." ((in 69 reviews)); "There is a great culture surrounding both hot and cold beverages (depending on the time of day)." ((in 42 reviews)); "Good pay and pay review" ((in 33 reviews)); "Fair with the working rota so you have a good work/life balance" ((in 28 reviews)); "Friendly colleagues who always try their best to help." ((in 28 reviews))

Question 6

What are the cons of working at Starling according to real employee reviews?

Accepted Answer

"life balance, poor management" ((in 33 reviews)); "I have never felt so uncomfortable going into a new role in my career and was left to my own devices with minimal training." ((in 16 reviews)); "No bonus but otherwise fantastic" ((in 15 reviews)); "There is no career progression if you are based in operations or in London" ((in 12 reviews)); "There is really poor communication from the top down and every week processes and priorities change." ((in 12 reviews))

Question 7

What are the top reviewed Starling locations?

Accepted Answer

London, Cardiff, Southampton, Manchester, Birmingham, Cardiff university Queens Buildings, London Colney, Basingstoke, Portsmouth, Caerphilly, Cardigan

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Great people and work-life balance, but pay could improve

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Good but definitely not the best

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