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      Student Loan

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      Student Loan Reviews

      3.4

      58% would recommend to a friend

      (18 total reviews)

      Michael J. Reardon

      87% approve of CEO

      Ratings by category

      3.5

      Diversity and inclusion

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.3

      Culture and values

      3.3

      Senior management

      3.1

      Career opportunities

      Student Loan has an employee rating of 3.4 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Student Loan employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      18 reviews
      3.0
      19 Jun 2018

      Can't really help the customers, it seemed like it just about putting walls up to hinder students from getting funding.

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Teams and people you work with are great.

      Cons

      Amount of information needed for the job role isn't acceptable and training is long but no where near detailed enough for the library of SLC information they expect you to be. And it is not actually conveyed/told to the workers properly, so comes out to customers as a confusing contradictory mess.

      5.0
      30 Apr 2011

      It was excellent however with the company just having been sold new leadership is questionable.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Big enough to have resources and lead in the industry, small enough to be very collegial. A very engaged and competent management team and employee base.

      Cons

      Citi sold the company to Discover in January, 2011. Since that happened, things have been extremely difficult. Many of the strong managers have left or are in the process of leaving and the replacements are questionable. There is not much progress being made in terms of integrating the business with Discover's existing Student Loan business and decision making is dysfunctional and slow.

      Viewing 1 - 3 of 18 Reviews
      Related searches: Student Loan jobs | Student Loan salaries | Student Loan benefits | Student Loan interviews
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      Glassdoor has 18 Student Loan reviews submitted anonymously by Student Loan employees. Read employee reviews and ratings on Glassdoor to decide if Student Loan is right for you.