Supercuts Reviews | Glassdoor.co.uk

Supercuts Reviews

Updated 14 March 2019
522 reviews

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3.1
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Supercuts CEO Hugh Sawyer
Hugh Sawyer
54 Ratings

Employee Reviews

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Pros
Cons
  • "You will only receive minimum wage of your state" (in 33 reviews)

  • "Low pay and become routine and mundane" (in 25 reviews)

More Pros and Cons

  1. "Bad money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Hair Stylist in Basildon, East of England, England
    Former Employee - Hair Stylist in Basildon, East of England, England
    Doesn't Recommend

    I worked at Supercuts (Less than a year)

    Pros

    Always have work, over time

    Cons

    Over time bad money

    Advice to Management

    Pay more


  2. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hairdresser in Leeds, England
    Former Employee - Hairdresser in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Supercuts full-time

    Pros

    I suppose the training would be ok if your new to hairdressing which is free unless you leave within 6month then you have to pay 100 pound but other than that

    Cons

    Bad pay for a lot of hard work , bad management above shop level,

    Advice to Management

    Treat staff more fairly 6.50 an hour when minimum wage is 7.20 is a joke commission is meant to be an incentive to work harder not used to bump you up to minimum wage

  3. Helpful (1)

    "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager
    Current Employee - Salon Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Supercuts full-time (More than 3 years)

    Pros

    None at all, avoid working for this company at all costs unless you like being treated like dirt for less than minimum wage

    Cons

    Made to work on your own every day even if you are straight out of college
    Made to cover other salons even if it means 6 hours travel a day
    Regularly change the bonus system to their advantage
    Head office staff really uninterested
    If you are sent on training courses they take a days wage and all your travel expenses from you
    Bullying within the company is rife
    Made to add charges onto the customers bill without them knowing so you can earn a bonus or else you are paid less than the minimum wage

    Advice to Management

    Try working the shop floor for a few weeks on less than minimum wage and see how you get on

    Pay your staff properly and maybe you wouldn't be so desperate for staff


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Trowbridge, England
    Current Employee - Manager in Trowbridge, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Supercuts full-time

    Pros

    Of you enjoy meeting lots of new people this would be classed as a pro

    Cons

    Low pay, uninterested management, lots of unrealistic demands from the little people sat in the office. Made to travel to cover over salons.
    I've become imbarresesed to tell people I work for this company as 90% of the hairdressers that are imploded can not cut hair !!!
    Only work for this company if you are desperate!!!!!

    Advice to Management

    Stop thinking of just the figures and start thinking of the people that work hard to bring in them figures, stop stretching the staff to breaking point


  5. "supercuts super ripe off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager in Chesterfield, England
    Current Employee - Salon Manager in Chesterfield, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Supercuts (More than 3 years)

    Pros

    they do offer in house competitions etc and training
    they do have some really good staff working for them they just don't appreciate them

    Cons

    take on young stylist paying low crap rate and then make them sell sell sell products to customers and work ya butt off traing to meet targets to get a poxy bonus that the tax man takes part of

    Advice to Management

    I was a manager and was paid only a £1 more than stylist after tax man had his I was paid same as my girls yet I had all stock checks sickness reviews ordering etc etc to do as well as cut as much people hair as the girls working along side me


  6. Helpful (1)

    "Awful company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist/Assistant Manager in London, England
    Current Employee - Stylist/Assistant Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Supercuts full-time (More than 3 years)

    Pros

    It pays the bills (as long as you don't have many to pay), you won't be stuck for things to do at the weekend (because you won't see one out of the salon)

    Cons

    Wages are awful, training is not worth mentioning, targets are unobtainable, salons are understaffed, no junior (but you are still expected to cut continuously and do the duties of one), unpaid overtime, too many rules, figures and targets laid out by pen pushers in an office somewhere who have probably never picked up a pair of scissors before, very few incentives or opportunities.

    Advice to Management

    To the vast amount of overpaid pen pushers in head office... Remember who is making your company money, treat those people with care and respect, look at the reasons why the good stylists are leaving for better salons, compete with those salons to keep your good stylists and you might get more returning customers. Set obtainable targets, reward people financially for staying with Supercuts (sensible increments, unlike those on offer now). If people can buy the same products in Savers or superdrug for half the price of the salon then how are employees meant to sell them to customers?! Don't penalise your returning customers by making them pay extra money to request a particular stylist.


  7. "Good to start"

    StarStarStarStarStar
    Current Employee - Shift Manager
    Current Employee - Shift Manager

    I have been working at Supercuts part-time

    Pros

    Training was great. Stylist were always friendly.

    Cons

    Pay was not worth the work.

  8. "Great for New Stylists"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Kingston, MA (US)
    Current Employee - Stylist in Kingston, MA (US)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Supercuts full-time (More than 3 years)

    Pros

    I believe you get so much experience learning how to cut hair from working at supercuts, from the week training I learned more than I did in hair school.

    The money you make from working in a busy location is unmatched when it comes to just starting out as a hair stylist, just coming out of hair school it is possible to make $400 a week just in tips (not including hourly wage)

    Cons

    Base hourly wage is normally lower than minimum wage.

    A lot of drama happens since theres a lot of girls together and a lot of down time.

    Not considered an apprenticeship to most salons so, if you try to go to a full service salon after working at Supercuts you will need to start at the bottom as an assistant, in most cases.

    I think in the long-run you get burnt out working at Supercuts, but it is great experience and money if you are looking for something shorter-term.

    Advice to Management

    My advice to management would be to train their store managers better about laws and rules and regulations before they become a manager.


  9. "Always Short Staff!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist
    Former Employee - Stylist

    I worked at Supercuts full-time (More than a year)

    Pros

    Great Tips, Get to meet really great people.

    Cons

    Work hours (usually 12hrs/6x a week) Does not have work/life balance


  10. Helpful (1)

    "Great place to learn, need better management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in Yukon, OK (US)
    Former Employee - Hair Stylist in Yukon, OK (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Supercuts full-time (Less than a year)

    Pros

    Good training, hourly pay plus tips, full time benefits

    Cons

    Schedules constantly changing sometimes with less than a days notice, hours not guaranteed, no discount for employees, breaks and lunch breaks not guaranteed, bad management at some locations, lack of freedom to express artistry- we have to cut hair only their way.

    Advice to Management

    Treat employees like they are important and not disposable. Have a consistant schedule, not make commission nearly impossible to get, hire managers who are emotionally mature and professional.