Supercuts Reviews | Glassdoor.co.uk

Supercuts Reviews

Updated 11 August 2018
485 reviews

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3.3
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Supercuts CEO Hugh Sawyer
Hugh Sawyer
44 Ratings

485 Employee Reviews

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Pros
Cons
  • "You will only receive minimum wage of your state" (in 32 reviews)

  • "Low pay and become routine and mundane" (in 25 reviews)

More Pros and Cons

  1. "Bad money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Hair Stylist in Basildon, East of England, England
    Former Employee - Hair Stylist in Basildon, East of England, England
    Doesn't Recommend

    I worked at Supercuts (Less than a year)

    Pros

    Always have work, over time

    Cons

    Over time bad money

    Advice to Management

    Pay more


  2. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hairdresser in Leeds, England
    Former Employee - Hairdresser in Leeds, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Supercuts full-time

    Pros

    I suppose the training would be ok if your new to hairdressing which is free unless you leave within 6month then you have to pay 100 pound but other than that

    Cons

    Bad pay for a lot of hard work , bad management above shop level,

    Advice to Management

    Treat staff more fairly 6.50 an hour when minimum wage is 7.20 is a joke commission is meant to be an incentive to work harder not used to bump you up to minimum wage

  3. "Horrendous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager
    Current Employee - Salon Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Supercuts full-time (More than 3 years)

    Pros

    None at all, avoid working for this company at all costs unless you like being treated like dirt for less than minimum wage

    Cons

    Made to work on your own every day even if you are straight out of college
    Made to cover other salons even if it means 6 hours travel a day
    Regularly change the bonus system to their advantage
    Head office staff really uninterested
    If you are sent on training courses they take a days wage and all your travel expenses from you
    Bullying within the company is rife
    Made to add charges onto the customers bill without them knowing so you can earn a bonus or else you are paid less than the minimum wage

    Advice to Management

    Try working the shop floor for a few weeks on less than minimum wage and see how you get on

    Pay your staff properly and maybe you wouldn't be so desperate for staff


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Trowbridge, England
    Current Employee - Manager in Trowbridge, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Supercuts full-time

    Pros

    Of you enjoy meeting lots of new people this would be classed as a pro

    Cons

    Low pay, uninterested management, lots of unrealistic demands from the little people sat in the office. Made to travel to cover over salons.
    I've become imbarresesed to tell people I work for this company as 90% of the hairdressers that are imploded can not cut hair !!!
    Only work for this company if you are desperate!!!!!

    Advice to Management

    Stop thinking of just the figures and start thinking of the people that work hard to bring in them figures, stop stretching the staff to breaking point


  5. "supercuts super ripe off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Manager in Chesterfield, England
    Current Employee - Salon Manager in Chesterfield, England
    Doesn't Recommend
    Negative Outlook

    I have been working at Supercuts (More than 3 years)

    Pros

    they do offer in house competitions etc and training
    they do have some really good staff working for them they just don't appreciate them

    Cons

    take on young stylist paying low crap rate and then make them sell sell sell products to customers and work ya butt off traing to meet targets to get a poxy bonus that the tax man takes part of

    Advice to Management

    I was a manager and was paid only a £1 more than stylist after tax man had his I was paid same as my girls yet I had all stock checks sickness reviews ordering etc etc to do as well as cut as much people hair as the girls working along side me


  6. Helpful (1)

    "Awful company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist/Assistant Manager in London, England
    Current Employee - Stylist/Assistant Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Supercuts full-time (More than 3 years)

    Pros

    It pays the bills (as long as you don't have many to pay), you won't be stuck for things to do at the weekend (because you won't see one out of the salon)

    Cons

    Wages are awful, training is not worth mentioning, targets are unobtainable, salons are understaffed, no junior (but you are still expected to cut continuously and do the duties of one), unpaid overtime, too many rules, figures and targets laid out by pen pushers in an office somewhere who have probably never picked up a pair of scissors before, very few incentives or opportunities.

    Advice to Management

    To the vast amount of overpaid pen pushers in head office... Remember who is making your company money, treat those people with care and respect, look at the reasons why the good stylists are leaving for better salons, compete with those salons to keep your good stylists and you might get more returning customers. Set obtainable targets, reward people financially for staying with Supercuts (sensible increments, unlike those on offer now). If people can buy the same products in Savers or superdrug for half the price of the salon then how are employees meant to sell them to customers?! Don't penalise your returning customers by making them pay extra money to request a particular stylist.


  7. "Cosmetologist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Supercuts full-time

    Pros

    Can earn either commission or hourly which ever one is greater.

    Cons

    Don't have any right now. Don't have any cons.

  8. "Great for Long-Term Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Supercuts full-time (More than 8 years)

    Pros

    Some franchises pay more than minimum wage and have all the benefits. As a long time employee, I can tell you I make much more than minimum wage and I get great tips. It depends who you work for. There are franchises and stores that are owned by Regis corporate. Compare!

    Cons

    Not all Supercuts are created equal. Pay and benefits are different from one franchise to another.


  9. "A Great Place to Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Stylist in Lowell, MA (US)
    Current Employee - Salon Stylist in Lowell, MA (US)
    Neutral Outlook

    I have been working at Supercuts full-time (Less than a year)

    Pros

    Education and Training
    Flexible Hours
    Holiday Pay, Commission, and Tips

    Cons

    Clientele can be difficult to work with. They’re looking for a cheap and painless service.

    It’s a revolving door for stylist so if you’re ever short staffed, god help you.

    Advice to Management

    Listen to your stylists


  10. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Chicago, IL (US)
    Former Employee - Front Desk Receptionist in Chicago, IL (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Supercuts full-time (More than a year)

    Pros

    Easy going work
    Friendly Co-workers , cutsomers are locals

    Cons

    No ability to grow
    Tight knit group (about 8 employees total so... drama)


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