Surf Air Reviews

Because Surf Air is a start up, it comes with a high work load, high responsibility, and having to get a little creative with your resources. However, I think its safe to say that people who work here do not view this as a con as it allows for freedom, room to be creative, and a unique ability to be apart of something big!

A group of about 4 unqualified people run the show here. Your performance is irrelevant, what the members ask for is not important and decisions are made based on ego and not strategy. New/fake products are made up daily and pitched to prospective members, you will be asked to do bait and switch sales, told to lie/charge fees members didn't approve, and be harassed/shamed if you raise questions or don't comply with management. Most employees are underpaid with the promise that big things are coming, when in reality the company is burning through cash and always at the edge of catastrophe. Recently, for example, instead of enhancing the schedule + promoting within they front load all their money to buy out a competitor who is under FAA investigation, thinking this will help them own the marketplace. You can't dominate any industry without trust and good leadership. People don't trust Surf Air and the company leadership keeps widening the gap to profitability. There is a reason they've lost over 50% of their customers the past 5 years- lawsuits, false promises, overcharging, canceling routes, canceling flights, you name it. All while placing the burden on employees and not leadership. One thing is for certain at Surf Air, expect turbulence.