Does TDCX pay their employees well?

According to anonymously submitted Glassdoor reviews, TDCX employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TDCX. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at TDCX?

64% of TDCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TDCX 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TDCX?

Account Specialist (442) , Customer Service Representative (440) , Support Ambassador (255) , Team Leader (168) , Client Service Associate (167) , Customer Service Representative (CSR) (162) , Customer Service (135) , Customer Service Specialist (121) , Digital Marketing Specialist (120) , Customer Service Associate (117) , Community Operations Specialist (102) , Content Moderator (75) , Customer Service Agent (70) , Digital Marketing Consultant (63) , CSA - Customer Service Associate (59)

What are the pros of working at TDCX according to real employee reviews?

"Good paid and salary is good" ((in 329 reviews)); "Good culture and HMO ssss" ((in 195 reviews)); "People are great and friendly." ((in 172 reviews)); "good benefit and basic when comparing with other outsourcing company that enroll to a similar project" ((in 171 reviews)); "Good working environment and good paid" ((in 146 reviews))

What are the cons of working at TDCX according to real employee reviews?

"Poor management: Probably some of the worst managers I’ve seen in a developed country." ((in 407 reviews)); "No Bonus: It's really bad that you don't give a bonus to people who worked really hard." ((in 81 reviews)); "No career progression for some" ((in 50 reviews)); "Bad managers" ((in 46 reviews)); "No career growth and the notice period if you want to resign is too long which is 3 months" ((in 44 reviews))

What are employees saying about TDCX redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TDCX redundancy and their outlook for job security at TDCX in 2026.

TDCX Reviews

3.5

64% would recommend to a friend

(5,842 total reviews)

Laurent Junique

76% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Work/Life balance

3.5

Culture and values

3.4

Compensation and benefits

3.4

Career opportunities

3.2

Senior management

TDCX has an employee rating of 3.5 out of 5 stars, based on 5,842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDCX employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

6K reviews

1.0

5 Sept 2022

Poor HR management

Senior digital marketing specialist

Recommend

CEO approval

Business outlook

Pros

East life style for an expat

Cons

No clear guideline for tax, and other admin work for expat and poor responsiveness

TDCX Response

3y

Thank you for taking the time to share your experience. We appreciate and value your input. At TDCX, we always strive to give our best. We are sorry to hear that you had a negative experience and we want to know more details so we can work together and find a solution. Please do not hesitate to reach out via private message on our official social channels so we can assist you further. Have a nice day!

5.0

24 Feb 2022

TDCX; so far

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good working environment and fun people.

Cons

Possible poor management depending on who you got assigned to be managed by. Late releasing of incentives.

TDCX Response

4y

Thank you for the honest review. This has been immensely helpful. We continuously look for ways to enhance our employee experience and your feedback helps us make TDCX a better company for everyone. Please send us a message on our official social media channels at your convenience so we can chat and assist you more.

5.0

6 Jun 2022

Excellent!

Customer service representative

Recommend

CEO approval

Business outlook

Pros

POCs are quick to answer/reply to questions sent via email/messenger.

Cons

All good, none so far

TDCX Response

4y

Thank you for the lovely feedback! We really appreciate it.

Viewing 1 - 3 of 5,842 Reviews

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TDCX

TDCX Reviews

Ratings by category

Reviews by job title

Poor HR management

TDCX; so far

Excellent!

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