TNT Express UK Reviews | Glassdoor.co.uk

TNT Express UK Reviews

Updated 3 September 2018
46 reviews

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3.2
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TNT Express UK CEO Tex Gunning
Tex Gunning
10 Ratings

46 Employee Reviews

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  1. "Van Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Van Driver
    Former Employee - Van Driver
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    i love drive and have good experience from other job when i was driving by 1year.
    before i was van driver in UK Express so i drive yours parcels as well. every week i did about 3000 mils.

    Cons

    dont have any cons


  2. "Lots of Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Atherstone, England
    Former Employee - Human Resources in Atherstone, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TNT Express UK full-time (More than 3 years)

    Pros

    Big business
    Exposure to director level

    Cons

    Lots of red tape
    Still in the 80s
    Acquisition by FedEx means staff are on edge - not sure if they will have a job

    Advice to Management

    Communicate more

  3. "50/50"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TNT Express UK full-time

    Pros

    Good company, good pay, canyon hours

    Cons

    Idiot managers, blame culture, clicky


  4. "Communications Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Manager in Birmingham, England
    Former Employee - Communications Manager in Birmingham, England
    Recommends
    Neutral Outlook

    I worked at TNT Express UK full-time (More than 5 years)

    Pros

    Cares for customers and employees. Recent takeover by FedEx created opportunity for growth and expansion within highly competitive logistics industry

    Cons

    Lack of investment in past 10 years had allowed competitors to catch up and surpass business. FedEx takeover should bring TNT back to competitive level with chief integrators within UK, Europe and globally.

    Advice to Management

    Invest in IT technology for benefit of customers and employees. Heed what employees have to say and ensure communications is a two-way conversation.


  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Depot Manager
    Current Employee - Depot Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TNT Express UK full-time

    Pros

    Treat their people well, starting to get the focus right and getting back to be a market leader.

    Cons

    Pay is low compared to some competitors, limited opportunities to progress unless you can relocate.

    Advice to Management

    Review how operations and sales work together


  6. "Best place yet!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investigator in London, England
    Current Employee - Investigator in London, England
    Recommends
    Positive Outlook

    I have been working at TNT Express UK part-time (More than 10 years)

    Pros

    World Leader, Reasonable Pay and Conditions, Professional Environment & Organisation

    Cons

    Not enough hours or flexibility. Does not retain skilled people or develop them. Poor communication with staff.

    Advice to Management

    Listen to the little people more.


  7. "Dedicated Accounts Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in London, England
    Current Employee - Customer Service Representative in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Excellent pay for level of job, compared to that of similar companies.
    Hours of working are reasonable, you are not expected to work past your standard hours.

    Cons

    Management are not organised, do not take ownership, however feel they need to advise there staff about Ownership.

    Departments within the business feel divided and often negative comments made between departments.

    Advice to Management

    Improve communication and take ownership of issues with a clear vision of how to move forward and improve the business as a whole.

  8. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Rochdale, England
    Former Employee - Customer Service Representative in Rochdale, England
    Recommends

    I worked at TNT Express UK full-time (More than 10 years)

    Pros

    Great team player ,able to co-operate with, support and work alongside other team members.
    Excellent communication skills face-to-face and via telephone.
    Adaptable to work in a wide variety of environments with the ability to quickly learn news skills.
    PC Literate.

    Cons

    Can be very stressful and demanding sometimes.


  9. "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at TNT Express UK full-time (More than a year)

    Pros

    Like to take care of you and make sure you are happy. Very Strong team ethic

    Cons

    Vast inexperience of Management across the whole company. Serious lack of communication and feedback.

    Advice to Management

    Listen to those who have worked in the environment you are trying to change.


  10. "Micro Management! - TNT Express ICS"

    StarStarStarStarStar
    Former Employee - IT Project Manager in Atherstone, England
    Former Employee - IT Project Manager in Atherstone, England

    I worked at TNT Express UK full-time (More than a year)

    Pros

    Salary wasn't too bad
    Work / life balance was good, everyone out the door at 5pm
    Most people were friendly

    Cons

    All senior managers had their own offices which didn't lead to a good working environment.
    I was really micromanaged which isn't required for a project manager


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