Tebra Reviews

After the company merged with Patient Pop. It all went down hill. So many leadership changes that affected moral for all teams, 4 lay offs within a year causing work to be piled onto whoever is left. Many directors and Vps were let go as well. I can probably count 3 different VPs or Directors coming in and out within the past year. And I promise you, they know nothing of the product or the people. Many many talented people were let go who had key responsibilities in the company, and because of their absents, have caused delays for all customers and their needs causing sever escalations with no resolution and even bigger stress on the employees. There is no structure to this company anymore. They have leadership from the Patient Pop side taking over the teams on the Kareo side who do not even know how to use the EHR system. The feeling of "caring for our employees" has gone out the window. Forget about Pay. They are not competitive with other companies, nor are they following market standards or rise in inflation. The future of this company is very unknown. Look elsewhere for a place that will actually care about their employees, pay you properly for your skills, and provide you a road to success. I promise you it's not this company!

Layoffs are never a fun thing to experience and we've had two major ones (10% and 9% headcount reductions) over the past 10 months. Most concerning about this round are the deep cuts made to the Product and Engineering groups, at a time when we know there are significant product issues (missing/incomplete features) as well as significant technology issues (stability, performance, reliability, etc.) that affect our users on a daily basis. Those problems aren't going away and now we have fewer people to address them. This will affect end users and result in greater customer churn, not less. I fear that we will lose business because of these layoffs.