Does TeleTech (Cairo) pay their employees well?

According to anonymously submitted Glassdoor reviews, TeleTech (Cairo) employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at TeleTech (Cairo). This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at TeleTech (Cairo)?

62% of TeleTech (Cairo) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TeleTech (Cairo) 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at TeleTech (Cairo)?

Customer Service Representative (15) , ESPECIALISTA EM ATENDIMENTO (12) , Especialista Em Atendimento Ao Cliente (10) , Especialista (8) , Supervisor (6) , Atendente (5) , Backoffice (4) , Especialista De Atendimento II (4) , Analista (3) , Customer Service Representative (CSR) (3) , Especialista De Atendimento (3) , Especialista Em Atendimento Ao Cliente II (3) , Estrategista De Marketing Digital (3) , Project Manager (3) , Supervisor De Operações Bilíngue (3)

What are the pros of working at TeleTech (Cairo) according to real employee reviews?

"The benefits were good." ((in 3 reviews))

What are the cons of working at TeleTech (Cairo) according to real employee reviews?

"they offer low salaries and living condition here is bad" ((in 5 reviews)); "3 months after accepting an offer, going through 3 weeks of unpaid training and passing the state exam my wife still has no start date." ((in 4 reviews)); "Bad salary bad work bad managers" ((in 3 reviews)); "Horrible management and hours." ((in 3 reviews))

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TeleTech (Cairo)

TeleTech (Cairo) Reviews

3.3

62% would recommend to a friend

(68 total reviews)

54% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.1

Culture and values

3.1

Work/Life balance

3.1

Senior management

2.9

Compensation and benefits

2.8

Career opportunities

TeleTech (Cairo) has an employee rating of 3.3 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

68 reviews

2.0

5 Apr 2018

Customer Technical Support

Customer service representative

Recommend

CEO approval

Business outlook

Pros

It was a brilliant opportunity to gain experience and learn several things on Logitech’s peripheral and harmony products. In general, it is a way to start and get a bit of experience in that sector.

Cons

Education comes first. The managers don’t have technical knowledge and try to follow processes, and procedures blindly. These used to cause arguments between them and the 1st line of support.

TeleTech (Cairo) Response

Hi there, Thank you for taking your time to write us a review. There seems, however, to be a small issue; we are TeleTech Egypt. We are a company based and operating in Cairo Egypt, Saudi Arabia, and Algeria. We have never had any offices nor employees in the USA, UK, Mexico etc.. I believe you may have us confused with TeleTech USA (now TTec) www.teletech.com Have a great day.

4.0

15 May 2026

Supportive environment, but pay is too low for CSR 2

Csr2 and resolution specialist

Recommend

CEO approval

Business outlook

Pros

Good environment, dayshift, bosses are approaching

Cons

Too low for CSR 2 since need to upsale with resolution

5.0

21 Aug 2025

Fine

Manager

Recommend

CEO approval

Business outlook

Pros

It was mostly fine while I was there

Cons

Management wasn't great at communicating

Viewing 1 - 3 of 68 Reviews

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