Does Teledirect Telecommerce pay their employees well?

According to anonymously submitted Glassdoor reviews, Teledirect Telecommerce employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Teledirect Telecommerce. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Teledirect Telecommerce?

62% of Teledirect Telecommerce employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Teledirect Telecommerce 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Teledirect Telecommerce?

Customer Service Representative (39) , Customer Service (7) , Client Service Associate (5) , Community Operations Specialist (5) , Customer Service Associate (5) , Client Service Representative (4) , Customer Service Executive (4) , Sales (4) , Account Manager (3) , Campaign Strategist (3) , Case Manager (3) , Customer Service Specialist (3) , Digital Marketing Consultant (3) , Online Sales Consultant (3) , Operations Specialist (3)

What are the pros of working at Teledirect Telecommerce according to real employee reviews?

"Really Nice and friendly colleagues." ((in 25 reviews)); "Good salary compared to job scope" ((in 14 reviews)); "Fun culture and work balance" ((in 9 reviews)); "People are nice and professional." ((in 8 reviews)); "Friendly colleagues and good environment" ((in 7 reviews))

What are the cons of working at Teledirect Telecommerce according to real employee reviews?

"Not much benefits" ((in 11 reviews)); "Generous about OT but not fair about the yearly bonus" ((in 7 reviews)); "Low pay" ((in 7 reviews)); "No career progression" ((in 7 reviews)); "Sadly I learnt very little from my direct manager and learnt far more from the country director in my weekly 1:1." ((in 4 reviews))

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Teledirect Telecommerce

Now known as TDCX

Teledirect Telecommerce Reviews

3.3

62% would recommend to a friend

(246 total reviews)

Laurent Junique

82% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.3

Work/Life balance

3.2

Culture and values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

Teledirect Telecommerce has an employee rating of 3.3 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teledirect Telecommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

246 reviews

3.0

9 Mar 2026

Good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good workplace environment and facilities

Cons

Don't have any comment on this

5.0

28 Apr 2025

Great Management

Escalations specialist

Recommend

CEO approval

Business outlook

Pros

Always has amazing bonuses and perks. The management is great and they always prioritize the employees. Training is top notch ans you can tell they don't just hire anyone. Compensation is amazing as well. They also work with you to reach your career goals

Cons

None that I can think of

5.0

15 Dec 2024

Good company

Customer service (csr)

Recommend

CEO approval

Business outlook

Pros

Great work environment, superb leaders and mentors.

Cons

None that I have noticed.

Viewing 1 - 3 of 246 Reviews

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Ratings by category

Reviews by job title

Good

Great Management

Good company

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