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The Berman Group

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The Berman Group Reviews

2.3

35% would recommend to a friend

(74 total reviews)
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Sarah S. Berman

36% approve of CEO

39% positive business outlook

The Berman Group has an employee rating of 2.3 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Berman Group employee rating is 38% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

74 reviews
1.0
9 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Intelligent, supportive coworkers. Great location. Bagel Mondays (sometimes). I actually learned a lot from my coworkers. I learned how to populate a website from the programming team, how to ensure designers get the right files and direction they need, how to support the events team with the manpower and materials they need, and how to use big words from the CEO.

Cons

Once you look through the smoke screen the President puts up around the company, you'll see the fraud, lies, and disrespect that she scrambles to cover up. Don’t waste your time and energy here—as a client or an employee. I know you’re thinking as you read these reviews that your experience will be different or you’re different than everyone else and won’t have these issues. I’m sorry to say it, but you are terribly wrong. I cannot even begin to explain what is wrong with the company, but I’ll try my best. If you want to be constantly humiliated in front of your colleagues, personally attacked, and have your self-confidence beaten down into a pulp, then this is the place for you. For those who want to work in a positive environment and thrive on good energy…do not work here. As she will regularly remind you, you are replaceable to her and her company. The president/CEO is a tyrannical micromanager who likes to take frequent, unnecessary power trips. She lashes out on employees at any given moment—typically her designated punching bag for the week. She makes up reasons for doing so and blames her employees for anything gone wrong, even if they carried out her instructions to a tee. She lies to clients and forces her employees to do so as well. I understand that it’s business, but there comes a time when it goes too far. She’s so far past the line that she can’t even see the line! The line is a dot to her! (Shameless ‘Friends’ reference.) Be prepared for being called derogatory names and expletives to get thrown at you. A “good” week is when you’re not publicly flogged and have minimum contact with the CEO. Account Executives are told to do the bare minimum for their client so as not to "waste money" but the client eventually realizes that they are not getting what they deserve or what is actually contracted. One thing she is good at is knowing when a client is teetering on the edge of satisfaction and on the verge of dissolving their retainer, which is when she begins blaming and pressuring the account executive to work overtime to accomplish what is now nearly impossible tasks to win over the client again. If the AE could be trusted to do their job in the first place and not told to ignore them by her, this wouldn't be a difficult thing to manage. The workload isn’t always impossible; it was nice to be distracted to the point where you don’t notice how miserable you actually are. Salary works out to be far below industry standard and less than minimum wage with all the overtime you’re required to put in. Forget about leaving at 6pm every night. You’ll get berated for leaving on time, even if all deadlines have been made. If you arrive four minutes late due to train delays, expect a lecture then too about being lazy and undependable. If you’re in event planning, expect to be at events multiple evenings during the week, on the weekends, and out until 11:30pm only to go back in at 8:30am the next morning. Work/Life balance does not exist here. Sick days are only sanctioned if you work the whole day and can prove it with emails and finished projects. The president also recently changed the employee handbook without telling anyone before or afterwards, cutting sick days and vacation days significantly and retroactively. She also threatens to withhold paychecks and not pay employees the fully contracted amount depending on her mood. Illegal, in case you’re wondering. Be aware that if you take a job, she will make it seem like it’s for PR or Event Planning but it will actually be as her personal assistant or a manager for an association. It depends on whatever the opening is. You won’t find out until you commit to the job though. In the time I was there, a total of 24 full-time employees quit the company. 24 in 15 months! They didn’t get fired; they realized that no one should have to endure this kind of misery and simply left. I wish the current employees the best—they’re the ones that kept me going. They, too, know how difficult it is to work there and forms a team of support for everyone around them so the blows of her wrath aren’t too difficult to take. Oh, did I mention she dates her clients too? The jig is up.

1.0
17 Oct 2015
Recommend
CEO approval
Business outlook

Pros

- Talented team - Interesting event locations - occasional food in the office

Cons

I think the best/most accurate review of the Berman Group would probably be a bit further down the page titled “Sarah Berman and the Terrible, Horrible, No Good, Very Bad Company .” But I'm happy to add my two cents to the pile. Simply put, Sarah Berman is a despicable human being who is running her company and, by proxy, her employees into the ground. The company could probably be great - given the hard, working and dedicated talent that somehow she manages to retain - until they realize that they are only there to be abused and flung to and from clients as Sarah's whims demand. Day to day life at The Berman Group is a flurry of overworked millennials, overblown expectations, constant humiliation and psychological abuse. You will be given more assignments than you will ever be able to complete with vague instructions on accounts that you know nothing about and will be forbidden from asking questions or reaching out to the client for clarification. If you are able to, by some miracle, to complete these assignments you will be rewarded by a curt “Thank you” and another pile of assignments that you will be expected to complete by end of day (even if it’s already 5 pm – true Bermanites don’t leave the office until at least 7 pm during the busy season though staying til 9 pm is also common. And it doesn’t matter how late you stay, you’re still expected to be in by 8:30 am the next morning.). This overload of work is a direct result of the office being constantly understaffed due to employees regularly leaving the company. The turnover rate is insane. There is not a single person in the company who is not looking to leave as soon as possible. During my year at the berman group we had over 30 people voluntarily quit because they simply could not take it anymore. And it’s not just the work – once you reach a level where you are interacting with clients and working on significant projects your day to day life will be completely micromanaged by Sarah Berman herself. Who is singlehandedly running the company she built into the ground (though she routinely blames the loss of high profile clients on her employees). There is no middle management, no HR and no office manager. Everything is handled by Sarah, who does not have the time or capacity to truly follow the nuances of each client’s account, but still insists on micromanaging everyones work and blaming you when she misinterprets the client demands – usually to the detriment of the clients needs & goals. Employees are routinely told how ineffective and replaceable they are, usually in front of their colleagues and/or Sarah’s own children. During these “venting” sessions, Sarah will completely unload you – calling you an (expletive) idiot and painting a complete portrait of how terrible your performance is, even if you did EXACTLY what she told you to do. Though usually the abuse isn’t that direct – Sarah is a master at manipulating employees and eating away at your self confidence. To the point where a lot of employees start to think “Well maybe I am as big of an idiot as she says I am.” One of the most often repeated phrases amongst employees is “There’s just no winning, no matter what you do.” And if that isn’t enough, she may even decide that you’re no longer worthy of your salary and just decide to switch you down to hourly – with no notice because usually at that point she’s bullied you hard enough to know you won’t even fight back. Oh, and did I mention she refuses to pay overtime and actively considers withholding final paychecks from employees that have left? Yeah. For real. And it’s been reported – Wage and Hour just has better things to do than go after her apparently. If you do happen to have the misfortune of having to take a job at this company, the one good spot is the team. I can honestly say, with only a few exceptions, that the team is the only way you will ever be able to survive a stint at this company. They are all incredibly smart and talented, constantly going above and beyond for the clients and Sarah herself.. even though the recognition is few, far between and generally limited only to those that Sarah considers to be “her friends.”

1.0
4 Jun 2015

I can only speak from a graphic designer’s perspective

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Location - The occasional good-hearted colleague - Benefits with health, dental, 401K - Yearly bonus, usually

Cons

- Annual reviews are fictitious (only told of your performance within first few months of being hired, and then you are left in a tiny room with the rest of the design team without any idea how much the boss actually likes or dislikes you) - Impossibly fast turn-around (high stress) - Extremely toxic work environment (disrespect between designers & account management daily) - Very poor communication skills abound - Personal days do not exist - Sick days are frowned upon - Raises are rare/frowned upon (they are not given unless you ask, and that doesn't necessarily guarantee one either) - Expected to work like a cog in a machine, with no room for professional input - Favoritism by the boss runs rampant and is painfully obvious - Passive aggressive tactics by management - Taking a lunch break sets office into chaos sometimes, so better play it safe and eat at your desk every day Before you even consider working here as a full-time graphic designer, take careful consideration of every little bit of truth you are about to internalize from this epic review. And if you choose to ignore all of this and think to yourself, “But I am a good designer, surely things will be different for me,” you’ve been warned. 1. THERE IS NO ART DIRECTOR. Do not be fooled. There are people at TBG given the title of Art Director or Creative Director, but none of these people have any actual education or experience in design, or art at all. Their main purpose is to forward emails from clients to designers with barely (if any) proof-reading and absolutely no (or completely inaccurate) creative direction. They often do not know what a vector is, why web images are not good for print, what a sans serif font is, what a bleed is, why you can’t edit flattened PDFs, and why you can’t edit an Indesign file from another company that hasn’t been packaged. These need to be taught to them by the graphic designers themselves, and often times, the facts do not stick, so you’re left with extremely little patience and on the verge of quitting on a daily basis. You may be thinking, “What?! That’s crazy! That title should not be given to people like that, that is so insulting!” Yes, it is very insulting, and very frustrating. But that’s just the tip of the iceberg when it comes to how degrading this company can be for a graphic designer. 2. THE PRESIDENT HAS NO DESIGN EXPERTISE. Maybe this does not sound like a big deal at first, but let me explain why this is perhaps one of the biggest problems TBG has, especially with its lack of real Art/Creative Directors. Every single project, big or small, must be shown, micromanaged, and approved by Sarah Berman herself before being sent for review by the client. And this is where everything quickly spirals out of control. Depending on Sarah’s mood of the day, things can go very smoothly, or she hates everything put in front of her. She goes through bouts of only wanting to use one font for everything, no matter the client, and often times tells designers (via the account management) to do the opposite of what the client asked for. Therefore, you are often faced with (and I kid you not) DOZENS of rounds of edits over the course of weeks for a simple email blast that was initially deemed “urgent.” And more often than not, the client doesn’t like Sarah’s perspective and asks us to go back to what the initial design was. Go figure. 3. YOU ARE EXPECTED TO READ MINDS. Yes. I know this sounds dumb, but it is true. As mentioned briefly above, you are supposed to know Sarah’s favorite font of the season, favorite color of the season, and favorite shape of the season. One day Futura is “modern” and Gotham is “dated.” Come spring, the opposite is true. You, as an educated and trained graphic designer with an actual degree, must just deal and accept these as facts, otherwise, you are *gasp* a BAD designer. And you will be made very aware of this because you will stop receiving actual creative projects and will only be given text changes to make for months on end in templates, until you prove your worth and start using Gotham on everything, dammit. 4. YOU ARE 100% REPLACEABLE, AT ALL TIMES. You see, since designers here aren’t actually allowed to do what they do best, you are replaceable. And the term “replaceable” is used by the President herself. This isn’t just true for the designers. It’s actually true for every employee at the company. Did you get the memo yet? Yeah, you’re replaceable, so just shut up and do as you’re told, and do it fast! They needed it yesterday! And don’t expect any sort of reward for good work. A “good job” from the boss, IN PERSON, is like a once-per-year phenomena. Any other “good job” may rarely come from account management, and that’s probably because they are grateful you haven’t quit yet. 5. THE TURNAROUND TIME IS INCONCEIVABLY FAST & EVERYTHING IS URGENT. Here is an example: We have a brand new client that we know nothing about, we do not have a site map, or website copy, or even an idea of what they do specifically, no original images, or an idea of what kind of images to use. There is no branding guide, no color pallet, no info on audience or demographic. The only thing you have is a screen shot of a crappy logo from the early 90s made in Microsoft Word, with maybe the words “PARTNERS LLC” underneath it. Now, make a homepage design for them that looks fantastic in TWO HOURS (end of day). GO! I know what you’re thinking, this can’t be true. It is. And it happens way more often than you would believe. Sometimes weekly, definitely monthly. And if you fail, you are swept under the rug without even being told why, and the project is given to a fellow designer. Second chances are not given here. Do it fast. Do it well. Or you’re done. Unfortunately, the second designer faced with the burden are then also left thinking, “How the heck is this even possible??? This is hell. I am in hell.” 6. QUITTING IS A REOCCURRING FANTASY. So why haven’t I? Well, sadly, for that part of me with still some passion left for the field, I think, maybe, just maybe, things can change. Maybe, we can have a real Art Director, and I can start creating things I can be proud of. Maybe a portfolio-worthy design will shine through sometime, right? The art department has tried to schedule a time to voice our concerns with the boss, but we were told to deal with it with the account management instead. So we did. But we found out, as horrible as some days are, it’s not entirely their faults either. It really all oozes down from the top. And there’s nothing you can say or do without being told you are worthless. So, until the day comes that I just can’t take it any more…

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Glassdoor has 82 The Berman Group reviews submitted anonymously by The Berman Group employees. Read employee reviews and ratings on Glassdoor to decide if The Berman Group is right for you.