Does The Bike Club pay their employees well?

According to anonymously submitted Glassdoor reviews, The Bike Club employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at The Bike Club. This rating has been stable over the past 12 months.

How satisfied are employees working at The Bike Club?

68% of The Bike Club employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Bike Club 4.2 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at The Bike Club?

Bike Mechanic (4) , Customer Service Representative (3) , Manager (2) , Mechanic (2) , Member Operations (2) , Operations (2) , Sales Associate (2)

What are the pros of working at The Bike Club according to real employee reviews?

"I have found everyone to be friendly, passionate and helpful, there is certainly a 'family' feel to working here." ((in 3 reviews)); "The staff are extremely knowledgable too." ((in 3 reviews)); "People on the team are passionate about our members and creating great experiences for them." ((in 3 reviews))

What are the cons of working at The Bike Club according to real employee reviews?

"Lack of support from TL or management." ((in 3 reviews)); "As I said, is a fairly new company, still growing, low salary, dodgy office in Gibraltar, people working there were all nice but we were all confused about if the job was something stable." ((in 3 reviews))

What are employees saying about The Bike Club redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Bike Club redundancy and their outlook for job security at The Bike Club in 2026.

What are the top reviewed The Bike Club locations?

London , Rainham , Fulham , Oxford

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The Bike Club

The Bike Club Reviews

4.1

68% would recommend to a friend

(49 total reviews)

James Symes

78% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

The Bike Club has an employee rating of 4.1 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The Bike Club employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

49 reviews

5.0

9 Mar 2026

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Collaborative Envinronment Energetic Workplace Hybrid Working

Cons

Remuneration and Benefit lagging market benchmark

4.0

30 Jan 2026

Good to work for

Head of digital growth

Recommend

CEO approval

Business outlook

Pros

Benefits of the job were good

Cons

Leadership was questionable at times

5.0

17 Nov 2025

Good workplace

Junior mechanic

Recommend

CEO approval

Business outlook

Pros

flexible schedule, nice community, meaningful work

Cons

personally, found nothing bad to say

Viewing 1 - 3 of 49 Reviews

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Jobs at The Bike Club

Warehouse Operative

Rainham, London, England

£13 - £13 /hr

(Employer provided)

View job

Lean Operations Manager

United Kingdom

View job

Continuous Improvement Manager

Rainham, London, England

£25K - £34K /yr

(Glassdoor Est.)

View job