The British Library Reviews

Updated Nov 2, 2021

To filter reviews, or .

Found 68 of over 81 reviews

3.2
51%
Recommend to a Friend
51%
Approve of CEO
The British Library CEO Roley Keating
Roley Keating
32 Ratings
Pros
  • "Most of time they respect work life balance(in 9 reviews)

  • "A place full of gems (you get to explore its massive collections whilst working there)(in 8 reviews)

  • Cons
  • "Many library assistants have no respect for the collection or the Readers(in 8 reviews)

  • "Limited career progression, no salary increases, poor HR(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      A great place to work

      Sep 12, 2021 - Senior Imaging Technician in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A great place to work. Flexible working hours and very well connected with public transport.

      Cons

      No nursery for employee's children

      Be the first to find this review helpful
    2. 4.0
      Former Employee, more than 3 years

      great place to work

      Nov 2, 2021 - Technical Project Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      wonderful place to work, great team spirit and work environment

      Cons

      no con to talk about

      Be the first to find this review helpful
    3. 2.0
      Former Employee, more than 3 years

      Frustrating

      Oct 28, 2021 - Anonymous Employee in Boston Spa, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the people are great Flexibility

      Cons

      Many self-entitled, unapologetically rude people with a complete lack of self-awareness. Self-interested bullying reps at one of the unions Public money thrown at some projects, without provided adequate resource to progress them. Lack of accountability and trust

      Continue reading
      Be the first to find this review helpful
    4. 2.0
      Current Employee

      Reliable but no progression

      Oct 25, 2021 - AV Supervisor in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pension and very secure job

      Cons

      Pay and lack of any progression

      Be the first to find this review helpful
    5. 3.0
      Current Employee

      Great well being benefits

      Sep 22, 2021 - PMO Analyst in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of leave and flexible working

      Cons

      Slow paced Weak senior level management

      Be the first to find this review helpful
    6. 4.0
      Former Employee, more than 3 years

      Good place to work

      Aug 17, 2021 - Cataloger in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The British Library was a good place to work - interesting things to see and an interesting team. My cataloguing project was successful

      Cons

      Overly corporate on occasion and little interest shown by the management in collections or collections staff - more focus on cafes occasionally!

      Be the first to find this review helpful
    7. 5.0
      Former Employee

      Good

      Jul 18, 2021 - Customer Service in Inverness, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I was a volunteer, so Iwas not actually paid, so I kind of tried to put zero in the previous field but it wouldn’t let me.

      Cons

      It was good.really enjoyed my time there.

      Be the first to find this review helpful
    8. 3.0
      Former Employee

      It was alright

      Jun 21, 2021 - Head of Technology 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very good Pension contributions from employer

      Cons

      Antiquated culture... very hard to shift them!

      Be the first to find this review helpful
    9. 1.0
      Former Employee

      Worst place to work

      Jun 9, 2021 - Service Delivery 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get flexi time though this is capped

      Cons

      Hierarchy, poor HR, lack of support, discrimination, bullying, racism, overworked and underpaid. No progression, pointless meetings and cliquey culture. Slow moving organisation.

      Continue reading
      Be the first to find this review helpful
    10. 4.0
      Former Employee, more than 3 years

      No respect for books

      Apr 16, 2021 - Library Assistant in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic location and collection. Opportunities for training and development. Opportunities to work in other departments.

      Cons

      Many library assistants have no respect for the collection or the Readers. They are more interested in gossiping, bullying, and slacking off. Many managers enable and mirror this attitude. The old boy network in action so this behaviour continues. It's not what you know it's who you know. A toxic environment. Such a shame.

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 68 Reviews

    Popular Careers with The British Library Job Seekers

    JobsSalariesInterviews

    Work at The British Library? Share Your Experiences

    The British Library logo
    or