Question 1

Does The Connection pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, The Connection employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at The Connection. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at The Connection?

Accepted Answer

30% of The Connection employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Connection 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

Question 3

What are the top reviewed jobs at The Connection?

Accepted Answer

Customer Service Representative (36), Customer Service Representative (CSR) (17), Csr1 (3), Supervisor (3), Team Supervisor (3), Case Manager (2), Customer Service Agent (2), Program Supervisor (2), Team Leader (2)

Question 4

What are the pros of working at The Connection according to real employee reviews?

Accepted Answer

"The PTO earned is unbeatable." ((in 4 reviews)); "Easy Job some nice people" ((in 4 reviews)); "Consistent hours, stability, benefits." ((in 3 reviews)); "Work from home, coworkers are nice" ((in 3 reviews))

Question 5

What are the cons of working at The Connection according to real employee reviews?

Accepted Answer

"Low pay, you get docked points if you don't stay on a specific script, they monitor your bathroom breaks." ((in 12 reviews)); "Poor management" ((in 6 reviews)); "There are no benefits for the employee outside of PTO and the occasional company lunch." ((in 5 reviews)); "The supervisors and program mangers do not lead by example." ((in 4 reviews)); "Some of the managers have very dry personalities." ((in 3 reviews))

The Connection

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A rough one

If you have little to no work experience this is the best place start.

This shouldn't be treated as a long term job as a career.

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