Does The Cosmopolitan pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cosmopolitan employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cosmopolitan. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at The Cosmopolitan?

65% of The Cosmopolitan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cosmopolitan 3.2 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at The Cosmopolitan?

Front Desk Agent (19) , Security Officer (12) , Beverage Server (8) , Reservations Agent (7) , Concierge (6) , Server (6) , Cocktail Server (5) , Manager (5) , Guest Room Attendant (4) , Housekeeper (4) , Supervisor (4) , Table Games Dealer (4) , Administrative Assistant (3) , Cage Cashier (3) , Cashier (3)

What are the pros of working at The Cosmopolitan according to real employee reviews?

"Edr is delicious pay is great" ((in 36 reviews)); "Good benefits and free employees meal" ((in 26 reviews)); "Great culture and fun place to work" ((in 22 reviews)); "The people are great and they provide a high level of customer service." ((in 20 reviews)); "Friendly coworkers, and easy work" ((in 10 reviews))

What are the cons of working at The Cosmopolitan according to real employee reviews?

"Poor management is what makes it not inviting" ((in 31 reviews)); "bottle necks upon trying to become a manager." ((in 17 reviews)); "Upper management was absent in times I felt I needed them." ((in 11 reviews)); "Unethical business practices and poor leadership" ((in 10 reviews)); "Long hours, Hard to get major holidays off" ((in 7 reviews))

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The Cosmopolitan

Part of MGM Resorts International

The Cosmopolitan Reviews

3.8

65% would recommend to a friend

(458 total reviews)

Bill McBeath

71% approve of CEO

51% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.6

Culture and values

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Work/Life balance

3.2

Senior management

The Cosmopolitan has an employee rating of 3.8 out of 5 stars, based on 458 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cosmopolitan employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

458 reviews

3.0

12 Jun 2026

Easy job with good management, but low pay

Butler assistant

Recommend

CEO approval

Business outlook

Pros

Full-time 1 Free meal per shift Easy job that requires absolutely no knowledge of anything Management trusts you to do your job and perform tasks without micromanaging

Cons

Low pay for the industry Very demanding with level of experience to start so most likely will require a pay cut from wherever else until you move up to become an actual butler

5.0

25 May 2026

Great pay and benefits, but tough night shifts

Server/waiter

Recommend

CEO approval

Business outlook

Pros

Great Money Great benefits Unionized

Cons

Graveyard shift is really hard and then everything after that is pretty strict

5.0

31 Mar 2026

Good teamwork and management, but on-call hours vary

Banquet porter

Recommend

CEO approval

Business outlook

Pros

Simple job, team works together and management is good.

Cons

On call can vary a lot, sometimes no days.

Viewing 1 - 3 of 458 Reviews

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Reviews by job title

Easy job with good management, but low pay

Great pay and benefits, but tough night shifts

Good teamwork and management, but on-call hours vary

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