Does The Ritz London pay their employees well?

According to anonymously submitted Glassdoor reviews, The Ritz London employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at The Ritz London. This rating has been stable over the past 12 months.

How satisfied are employees working at The Ritz London?

62% of The Ritz London employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Ritz London 2.6 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at The Ritz London?

Chef (5) , Commis Waiter (3) , Head Waiter (3) , Receptionist (3) , Assistant Manager (2) , Bar Waiter (2) , Chef De Rang (2) , Reservations Agent (2) , Sous Chef (2)

What are the pros of working at The Ritz London according to real employee reviews?

"Lovely place to work, great staff and get to meet great people." ((in 3 reviews))

What are the cons of working at The Ritz London according to real employee reviews?

"Very demanding and long hours." ((in 6 reviews)); "Hours, no days off, atmosphere (housekeeping managers always looks angry)" ((in 4 reviews)); "Enviroment// people, hierarchy, bad management" ((in 3 reviews)); "Being a chef has never been about sociable hours, great pay, easy workload or a pat on the back." ((in 3 reviews))

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The Ritz London

The Ritz London Reviews

3.7

62% would recommend to a friend

(61 total reviews)

74% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

The Ritz London has an employee rating of 3.7 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Ritz London employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

61 reviews

4.0

10 Jun 2026

Free meals and tips, but management issues persist

Head waiter

Recommend

CEO approval

Business outlook

Pros

Tips Free meals on shift

Cons

Management Internal changes Rotas Holidays

4.0

30 Oct 2025

A good place to work

Reservations agent

Recommend

CEO approval

Business outlook

Pros

Good benefits, workload is manageable, supportive management team and a fun and friendly place to work

Cons

No room for promotion, little feedback for continuous improvement. Uncertain times due to hotel changes

2.0

13 Oct 2025

Na

Sous chef

Recommend

CEO approval

Business outlook

Pros

Top quality ingredients/ top quality kitchen

Cons

Enviroment// people, hierarchy, bad management

Viewing 1 - 3 of 61 Reviews

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Jobs at The Ritz London

Restaurant Receptionist

Assistant Bar Manager