Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Laid back and flexible schedules" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 208 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 99 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 26 reviews)); "The salary is low and moving up is limited." ((in 22 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

What are the top reviewed The UPS Store locations?

Watford , London , Eccles , Tolworth

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The UPS Store

Part of UPS

The UPS Store Reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

3K reviews

4.0

30 Jun 2026

Caring culture though wages are low

Sales associate

Recommend

CEO approval

Business outlook

Pros

Wonderful culture. The owners and employees are generally all caring for one another as well as the customers.

Cons

Low wages. Hard to survive.

3.0

26 Jun 2026

Trouble confirming your time and temp

Associate

Recommend

CEO approval

Business outlook

Pros

How long does bank have been

Cons

No worries about that I will

3.0

22 Jun 2026

Simple work, but pay doesn't match effort

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Simple work once you get the hang of it

Cons

The pay is not worth the work

Viewing 1 - 3 of 3,155 Reviews

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Jobs at The UPS Store

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Shipping Center Assoicate

UPS Center Associate - Immediate Allentown

Customer Service Associate