13 Jan 2018
High stress environment
Anonymous employee
The Works Design Communications Response
8yWe want to start by thanking you for taking the time to write a review about your time at The Works. It’s our goal to be an outstanding place to work, and understanding where we can improve is important. Although you are no longer working with us, we want to share some of the ways we’re working to address your concerns:
- The Works is a creative studio. People need to be free to share ideas and opinions and have good relationships with others. To support that, we have added an HR professional to our team.
- We listened to employees, and are happy to say we've eliminated the holiday break policy mentioned.
- We've invested in resource management – people and software – it’s resulted in more proactive approaches to scheduling work. That being said, we provide a very high level of client service, and our work is still seasonal. Some months involve long hours – this may not be for everyone and we respect that.
- We are developing new lines of business to reduce the seasonal nature of our workload. Meanwhile, we’ve implemented more flexible work-hours to reduce downtime and improve work-life balance.
- The Works is a proud member of the Corktown community and we love our neighbours. The safety of our employees is incredibly important to us. We will remind employees that we have implemented recommended practices in place to ensure safe transit home at late hours including providing a company-paid taxi ride.
We want to thank you again for sharing your experiences and wish you all the best.
