Does Third Space pay their employees well?

According to anonymously submitted Glassdoor reviews, Third Space employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Third Space. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Third Space?

59% of Third Space employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Third Space 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Third Space?

Personal Trainer (19) , Concierge (13) , Concierge Manager (6) , Member Concierge (4) , Membership Consultant (4) , Fitness Manager (3) , General Manager (3) , Academy Trainer (2) , Duty Manager (2) , Group Exercise Instructor (2) , Housekeeper (2) , Lead Instructor (2) , Retail Assistant (2) , Sales Manager (2)

What are the pros of working at Third Space according to real employee reviews?

"Best in class and great facilities" ((in 11 reviews)); "The pay can be good for London if you are open to hard work and can maintain a consistent business." ((in 8 reviews)); "Worked with a lovely team, staff is generally nice." ((in 5 reviews)); "Great team, with a unified mission" ((in 5 reviews)); "Benefits are great" ((in 4 reviews))

What are the cons of working at Third Space according to real employee reviews?

"They expect so much from you and will take no responsibility for their bad management" ((in 10 reviews)); "Long hours and will need to fit around your clients meaning you may have to come in early" ((in 4 reviews)); "No work life balance sadly" ((in 3 reviews))

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Third Space

Third Space Reviews

3.1

59% would recommend to a friend

(98 total reviews)

Colin Waggett

82% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.3

Culture and values

3.3

Compensation and benefits

3.0

Career opportunities

2.9

Work/Life balance

2.9

Senior management

Third Space has an employee rating of 3.1 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Third Space employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

98 reviews

3.0

7 Jun 2026

Good people and fair pay, but poor team dynamics

Housekeeper

Recommend

CEO approval

Business outlook

Pros

Good people, fair pay, not a hard job

Cons

Bad members, dont care about the housekeeping opinions

2.0

28 Apr 2026

Be prepared to burn out for the sake of your FMs KPIs

Personal trainer

Recommend

CEO approval

Business outlook

Pros

A truly wonderful bunch of people to work with

Cons

Just another boys ckub Your experience is entirely dependant on your fitness manager, there are some fantastic ones but sadly they employ individuals who are misogynistic, distinctly lacking in empathy, and lack any people skills. I struggle to understand how certain individuals landed themselves a role managing a team of people with zero management skills. Extremely ironic that for a luxury health club you will be encouraged to work to burn out, and have almost zero actual benefits.

3.0

24 Mar 2026

Member Concierge

Member concierge

Recommend

CEO approval

Business outlook

Pros

Great benefits including comp membership

Cons

Low pay and hours are difficult

Third Space Response

1mo

Thank you for your feedback. We’re glad you appreciate the benefits we offer, including complimentary membership. We also recognise your concerns around pay and working hours and regularly review these areas to ensure we’re supporting our teams as fairly as possible. Your feedback is valued and helps inform ongoing improvements.

Viewing 1 - 3 of 98 Reviews

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